Wood Nissan Lee's Summit - Service Center

Had my car towed to Woods Nissan after hours when it broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without a broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without an appointment, they were able to find and fix the issue with my car by the end of the day! Kept me updated on the status of my car as well. Great service as always! More

I love this service department! They always take good care of my needs. I would recommend them to anyone! They always take good care of my needs. I would recommend them to anyone! More

Wood Nissan is a premium Nissan dealership. I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellen I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellent hands. More

Excellent service! Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. More

I had a coupon that came in the mail, so I decided to go here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected ga here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected gas leak in the building. The same customer service representative was rude to me again. He did not apologize for the inconvenience, but instead said he wasn’t going in to risk his life. He yelled at me and said he called me two hours ago to come pick up the vehicle, so basically he thought it was my fault. As I walked away, the younger automotive tech then apologized to me for the reps behavior. It seems like the younger auto tech should be helping customers bc he has better customer service skills, instead of the older grumpy, gentleman. I then was without a vehicle and had to have my daughter drive me to an appointment which was a major inconvenience for everyone. I had to make a third trip back to pick up my vehicle. Nothing was offered for my inconvenience other than an un sincere apology from the same rep. I took his business card and his name was Greg Manford. I think he needs some retraining to say the least. More

Salesman was very efficient and checked into whether my front seat stitching that was coming apart would be covered under my warranty. It was covered and will be replaced as soon as the new one comes in. front seat stitching that was coming apart would be covered under my warranty. It was covered and will be replaced as soon as the new one comes in. Nissan stands behind their warranty. Therefore , I will be buying my next vehicle from them. More

Great service and Courteous employees at Wood Nissan. They worked to get my car back to me ASAP. They worked to get my car back to me ASAP. More

I bought my truck there in 2014, and this Nissan dealership has provided all the service, tires, and the few repairs needed. They take great care of my truck, so I can go where I need to go without dealership has provided all the service, tires, and the few repairs needed. They take great care of my truck, so I can go where I need to go without a single worry. More

Took me seriously about gas pedal acceleration no charge for diagnostic check always friendly staff for diagnostic check always friendly staff More

The service people are always friendly fast and efficient. I had a good buying experience. efficient. I had a good buying experience. More