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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,238 Reviews
Call Service Center (816) 600-4000

1,238 Reviews of Wood Nissan Lee's Summit - Service Center

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April 12, 2025

Service was fast and Alyssa was was very helpful and informative. Would recommend this dealership. More

by joplinsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We're glad to hear your service was quick and that Alyssa took good care of you—she's definitely a rockstar. We appreciate the recommendation and look forward to seeing you next time!

April 12, 2025

The service manager gave me an incorrect quote of the repair for a passenger window replacement a week prior when I set up the appointment. When the service was completed a week later, they didn't honor More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Toliver was the service person, but the quote was from a manager, I didn't get his name
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We sincerely apologize for the discrepancy between the original quote and the final cost of your repair. That’s not the experience we want for our customers, and we understand how frustrating it is when expectations aren’t met. We’ll be reviewing this internally to help prevent it from happening again. We appreciate your feedback—it helps us do better moving forward.

April 11, 2025

Great service to there customer, very friendly staff! They let you know exactly what going on with your vehicle. More

by augustaguyshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great review! We're so glad to hear that you felt well-informed and welcomed—our team works hard to make sure every visit is smooth and transparent. We appreciate your trust and look forward to seeing you (and your vehicle) next time!

April 11, 2025

Quality service in a timely manner. Very kind and helpful customer service! Always have a great experience here. More

by lindseyslaughter93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you consistently have a great experience with us. Providing quality service with a helpful attitude is exactly what we aim for, and it's awesome to know it's shining through. We truly appreciate your continued support and look forward to your next visit!

April 11, 2025

They did a great job getting my oil and transmission fluid changed today. I appreciate everyone I came in contact with. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear everything went smoothly with your oil and transmission service today! Our team works hard to make every visit a great one, and it means a lot to know you felt that from everyone you interacted with. Thanks for the awesome feedback—we appreciate you just as much!

April 10, 2025

I have never had a bad experience with any of the knowledge staff and service is always quick! More

by brentzweifel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

April 09, 2025

Excellent and prompt service. Extremely professional and were quick to let me know issue with vehicle More

by seubert.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the kind words! We're all about being upfront, professional, and getting things done right—and fast. Glad we could keep you in the loop and get your vehicle taken care of quickly. We appreciate you trusting us and hope to see you again (hopefully just for maintenance, not issues)!

April 09, 2025

Amazing service department. I made an appointment online, they got my vehicle in on time and were completed with my vehicles maintenance in a timely manner. Alyssa was awesome! More

by Damon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Apr 11, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! We're thrilled to hear everything went smoothly—from booking online to getting your maintenance wrapped up on time. Alyssa will be over the moon to know she made your visit even better! We’ll make sure she gets the shoutout she deserves. We appreciate you choosing us and look forward to keeping your vehicle running like a dream!

April 08, 2025

Felt very comfortable and thought I was being answered honestly with my questions It was a very personable visit and look forward to coming back More

by tjmoril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear you felt comfortable and got the honest answers you deserved—that’s exactly the experience we aim to provide. It was a pleasure having you in, and we’re already looking forward to your next visit. Don’t be a stranger!

April 07, 2025

Completed my vehicles service in a timely manner, service advisor was awesome and highly recommended this dealership More

by leemstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great review! We're so glad we could get your service done quickly and that Rob took such great care of you — he's one of the best! We’ll be sure to pass along the shoutout. We really appreciate the recommendation and look forward to helping you out again next time!

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