Back

Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,265 Reviews

1,265 Reviews of Wood Nissan Lee's Summit - Service Center

Sort by
November 27, 2024

Quality of service is excellent and speedy. The staff was very friendly and accommodating for me More

by will2716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 27, 2024

Kolton and the service team did a great job on my vehicle. The experience was a true representation of "under promising and over delivering". We were in and out in less than 35 minutes and received e More

by nagl.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LT Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the kind feedback we greatly appreciate it!

November 27, 2024

Every time I go in to get an oil change, I never get turned away and it’s usually done within an hour. Always have a great experience with the service department. When I look for another car, I’ll come More

by Natalie Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

I'm glad to hear my team is always able to squeeze you in! Thank you for the feedback we greatly appreciate it!

November 27, 2024

This place took care of me! I really enjoy coming here! Super helpful! I recommend! More

by jessmaddox919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

November 25, 2024

The service department has been perfect so far, but management needs to revamp their sales practices. More

by ddurham1936@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EJ Laux
1.0
This rating includes all reviews, with more weight given to recent reviews.
JT Luginbill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris ? (Salesman) He was horrible
Nov 27, 2024 -

Wood Nissan Lee's Summit responded

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’ve had a positive experience with our service department — it’s always our goal to provide excellent service to our customers. However, I’m sorry to hear that you felt our sales practices didn’t meet your expectations. Your comments are incredibly valuable to us, and we take them seriously. We’re currently reviewing our sales process to ensure it aligns with the high standards of service that our customers deserve. We truly appreciate your feedback, and we’re committed to making improvements. If you have any specific suggestions or concerns, please don’t hesitate to reach out. We’re here to listen and work to earn your trust.

November 23, 2024

Friendly, let me know what was going on. Let me know what was taking so long. More

by Hulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Wood Nissan Lee's Summit responded

I'm glad to hear my team kept you up to date! Thank you for the feedback we greatly appreciate it!

November 22, 2024

Excellent service. Appointment was on time and provided great service. Repairs went quick and things were explained. More

by jaskins1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Wood Nissan Lee's Summit responded

I'm so happy my team took good care of you! Thank you for the kind review we greatly appreciate it!

November 22, 2024

Only used service dept. for oil change and checking tire pressure. I called late afternoon but Serik Donaldson was very accommodating and the service was prompt and effic More

by fredcarole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Wood Nissan Lee's Summit responded

Serik is great, I'm glad to hear he took good care of you! Thank you for the feedback we greatly appreciate it!

November 22, 2024

Thanks for getting my car up and running. I appreciate you taking good care of of me. More

by agilityboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Wood Nissan Lee's Summit responded

I'm so happy to hear my team took great care of you! Thank you for the feedback we greatly appreciate it!

November 22, 2024

Quick easy with friendly staff that made sure I was comfortable while waiting for my car to be serviced More

by Jking64118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team had you in and out quickly! Thank you for the feedback it's greatly appreciated!

...
35
...