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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,265 Reviews

1,265 Reviews of Wood Nissan Lee's Summit - Service Center

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December 02, 2024

I am never disappointed when I take my car to Woods. They are very courteous and helpful. I trust that they are truthful and fair. More

by akamckeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

December 01, 2024

Wood Nissan is a good and dependable dealership. I'm happy with the service they offer. More

by dthel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear you are happy with our service! Thank you for the kind review we greatly appreciate it!

December 01, 2024

Always experience great, fast service here. Everyone is very kind, helpful, and willing to go above and beyond to help. More

by taylor.n.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team and make sure everyone is well taken care of! Thank you for the feedback we greatly appreciate it!

November 30, 2024

Rather than a yes/no recommendation, I’m currently at “maybe.” Previous interactions were positive. The latest was less satisfactory. More

by Required Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : An man whose name I don’t know closed out my ticket
Dec 03, 2024 -

Wood Nissan Lee's Summit responded

Thank you for sharing your feedback. We're glad to hear that your previous experiences were positive, but we’re sorry to learn that your latest interaction didn't meet your expectations. We strive to provide the best possible service, and we'd love to hear more about what went wrong so we can improve. If you'd be willing, please email our Owner Loyalty Manager tfoster@woodmotor.com to share more details with us so we can address the issue and ensure a better experience moving forward

November 29, 2024

Kolten is very helpful and professional in his manner and willingness to help resolve issues with warranty companies. More

by IATRF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Wood Nissan Lee's Summit responded

I'm glad Kolten was able to get everything resolved for you! Thank you for the feedback we greatly appreciate it!

November 29, 2024

Great customer service. Very helpful, and they were quick! I will be returning this location. More

by baltif57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

I'm glad my team took great care of you! Thank you for the kind review we look forward to servicing your vehicle again!

November 28, 2024

Took 2 hours for an oil change, I’m going to assume because of the Holidays but other than that, all good. Love my car. More

by Leslie Stevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

I am sorry that your oil change took a little bit longer we try our very best to get our customers in and out as quickly as possible! Thank you for the feedback we greatly appreciate it!

November 28, 2024

Jack is one of the best if not the best service advisor you can come across!! Thanks for caring !! More

by candelazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

Jack is awesome! Thank you for the kind review we greatly appreciate it!

November 28, 2024

Service department is friendly, helpful, courteous, explain what's going on very well and always make good recommendations and understanding if you don't want to do it that moment. Simply they are amaz More

by brakes103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team so our customers get the best care! Thank you for the kind review we greatly appreciate it!

November 27, 2024

The workers were all very friendly and helpful. They did a good job. Thank you More

by hannahjocoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the feedback we greatly appreciate it!

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