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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,190 Reviews
Call Service Center (816) 600-4000

1,190 Reviews of Wood Nissan Lee's Summit - Service Center

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February 02, 2022

I needed a new battery on a day that most people were not out because of snow. The dealership was open while many other places were not. They were fast, professional, and friendly. More

by jstanfieldmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
African American male waited on me
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Feb 16, 2022 -

Wood Nissan Lee's Summit responded

Jstanfieldmyers, We are so happy to have ben available to help out! Battery concerns can be so frustrating when the weather conditions are bad, and we were so happy to get you on your way with some peace of mind! Thanks for choosing Wood Nissan for the care of your vehicle!

February 01, 2022

Jack is always professional, pleasant and helpful. Thank you for taking care of our cars. More

by michelley222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
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February 01, 2022

11:00 appointment for oil change and tire rotation. At 1;00 I was advised need battery terminal service and replace positive terminal. About 1:15 was notified now my car won’t start so need new battery. More

by Pat
Recommend Dealer
No
Employees Worked With
Frank Scott, lady who never identified herself
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January 31, 2022

Great customer service , in and out in timely manner, convient location , clean , friendly people thank you More

by Jkcmkc4952
Recommend Dealer
Yes
Employees Worked With
Rattle / vibration coming from steering / accelerator
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Feb 18, 2022 -

Wood Nissan Lee's Summit responded

Thanks for visiting, Jkcmkc4952! We're happy to hear you enjoyed your visit! Thanks for the opportunity to earn your business!

January 31, 2022

Jack is awesome!! Service is always great! Would always recommend driving a Nissan and using the service department! More

by Annie28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
January 31, 2022

Very professional advisor. Jack Spence greeted me, was attentive. After initial evaluation of the problem he sat down and thoroughly explained the issue and offered options More

by Randella72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Spence
Report | Print
Feb 18, 2022 -

Wood Nissan Lee's Summit responded

Randella72, We're happy to hear Jack was able to diagnose and address your concerns in an attentive and professional manner. Thank you for choosing Wood Nissan for the maintenance of your vehicle and for your compliments to Jack and our team!

January 29, 2022

Very clean and professional Dealership, always happy when I get my vehicles serviced here. I will continue to purchase and have them serviced here More

by sgonzales72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks so much for your insight, sgonzales72! It means a lot to us to hear that we've gained a repeat customer, and we'll do our best to continue to strive to exceed your expectations every visit!

January 29, 2022

Fast and friendly service as always! J.R was so nice and Steve always helps me out when I need service done. More

by Ccobb322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.r and steve Cobb and Bradley
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Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Chelsea, thanks so much for your feedback about our sales and service associates! We appreciate your continued business very much. Your support means a lot to our team!

January 28, 2022

Great customer service; only had 1 negative incident with service regarding lug nuts on tire. More

by Latandrawheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Spence
Report | Print
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Hi Latandrawheeler, thank you for your insight! We value your feedback and hope you will consider our dealership again in the future!

January 27, 2022

Awesome experience getting my Nissan serviced today. As usual, Jack and his technicians were courteous, fast and on time. Exceeded all my expectations. More

by Cpschreck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack , Nicole Ritter
Report | Print
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Hello, Cpschreck! Thank you for your insight about your service visit with Jack and our team! We value your business and appreciate you taking the time to share this feedback!

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