Wood Nissan Lee's Summit - Service Center

My service advisor earned a 5-star rating, going above and beyond to find any and every avenue to help me save on unexpected expensive repairs, including fighting with my warranty company and having his m and beyond to find any and every avenue to help me save on unexpected expensive repairs, including fighting with my warranty company and having his manager take several hundred dollars off the final total. The service center itself earned a 1-star rating because they could afford to invest in their employees, but choose not to; the service department is clearly understaffed and their employees are clearly overworked. This makes the environment very uncomfortable if you're waiting instead of dropping off. I personally prefer to do business with companies that treat their employees well; in this instance, I brought my vehicle here due to an active recall. Also not a good look: because I left a 5-star review for my advisor with the company directly, the office manager sent a follow-up email soliciting another 5-star review for Google. I suspect I would not have received that email had I given less than 4 stars, and that they did not read the constructive criticism I wrote to them on that 5-star review. More

What's going on with Wood Nissan? It's certainly not the same place it used to be. No one is answering the phone! And no one is left that I trusted! Guess I'll have to go somewher It's certainly not the same place it used to be. No one is answering the phone! And no one is left that I trusted! Guess I'll have to go somewhere else to get my maintenance done! More

Thank you for being so careful with my vehicle and installing my plastic dash speedometer cover correctly and no scratches, Along with the cup holder and center piece. This is my first Brand New Vehi installing my plastic dash speedometer cover correctly and no scratches, Along with the cup holder and center piece. This is my first Brand New Vehicle and they provide excellent quality service. Highly recommend them...they do excellent work and your car is in great hands and kept in mint condition. Thank-you so much. You get wat you pay for 100% QUALITY WORK WITH EXCELLENT CUSTOMER SERVICE!! THANKS- Amy Hope More

I love Lee Summit, they always take good care of me, I was just there last weekend and Simone Parker was very helpful, and respectful of my time. I would definitely recommend Wood Nissan and Simone as a s was just there last weekend and Simone Parker was very helpful, and respectful of my time. I would definitely recommend Wood Nissan and Simone as a service advisor! More

Took car to have serviced and was taken very very well like always Thank you Jack like always Thank you Jack More

They are always welcoming and explain everything thoroughly. The friendly environment is such a joy for a car dealership. thoroughly. The friendly environment is such a joy for a car dealership. More

Jack and the entire team were great as always. Fast, reliable and professional service. Thank you! Fast, reliable and professional service. Thank you! More

The service advisor ( Jack ) explained everything offering recommendations with no pressure. Very pleasant to deal with. offering recommendations with no pressure. Very pleasant to deal with. More

The service people were outstanding especially Jack Spence. He worked hard to get us taken care of. Spence. He worked hard to get us taken care of. More

Took my 2011 Rogue in for an oil change, tire rotation and MVI. Only took about an hour even though they appeared to be very busy. What I was really happy about was that I was able to get appointments for and MVI. Only took about an hour even though they appeared to be very busy. What I was really happy about was that I was able to get appointments for both of my cars a couple of days apart. The last time I was here the soonest appointment I could get was almost 10 days out. This past week it was only 2 days out. That's a big improvement. My service advisor was Nathan who did a great job taking care of me and recommended other services that my car will need in coming months. More