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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,194 Reviews

1,194 Reviews of Wood Nissan Lee's Summit - Service Center

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April 04, 2025

Kolt who works with the Enterprise fleet vehicles is great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. W More

by kdivelbiss55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Spence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Professional service personnel; adhere to appointment times; go above and beyond; friendly and helpful; enjoy wait More

by Cfinesilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wagner
April 03, 2025

Easy to schedule my service appointment and they had me in and out in 30min. More

by ran2mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
April 03, 2025

The service was great, the advisor found an issue with the charges on my service and called to have it corrected. I appreciate his attention to detail. More

by rexworboys64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Great service very courteous customer service extremely clean dealership A joy compared to a lot of other dealerships More

by pearce1dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I had an appointment to meet with a gentleman to assess some damage that happened to my car in the service shop a couple of days ago. When I arrived, the gentleman was not there, and I was told to come ba More

by larryhenderson270
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chris
April 02, 2025

Rob got my car in super fast, was quick with communication and the repairs were fairly priced and quickly accomplished! More

by KennaWeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

They got me in and out with no appointment, which is always a plus for a busy mom. They always take care of whatever issues I am having same day, and I appreciate that More

by Shatrease Patton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I arrived early and was greeted and checked in right away. The man who helped me answered all of my questions and was very polite and pleasant. More

by Maddux.venita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Colton, in the service department, provided me with necessary information and kindly listened to my frustration over the two week process. The end result was complete satisfaction. More

by june.mullins321
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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