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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,236 Reviews
Call Service Center (816) 600-4000

1,236 Reviews of Wood Nissan Lee's Summit - Service Center

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April 28, 2025

Service department excellent, friendly and care about the customers. Can’t speak for sales dept; haven’t purchased there in a long minute! More

by DanceALot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2025

Service department is always very helpful. They are usually able to get me scheduled for service quickly and at a convenient time. More

by christopher.bmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

Everything was perfect. Jack is professional and well informed. He keeps me informed in a way that I can understand about my cars needs. Excellent service. Caring. Friendly. More

by rdispenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the amazing feedback! We're thrilled to hear Jack took such great care of you. Professional, well-informed, and able to explain your vehicle’s needs clearly — that’s exactly the experience we want every customer to have. Your kind words about our caring and friendly service mean the world to us. We look forward to keeping that level of excellence going every time you visit!

April 24, 2025

I chose to bring my car here for maintenance because the previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quic More

by jennicm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sticking with us over the years — we’re honored to keep the tradition going strong! 🚗💨 We’re all about making sure you (and your car) feel taken care of, and hey, a little car wash sparkle never hurts either. We truly appreciate your loyalty and look forward to keeping you rolling smooth for many more years to come!

April 24, 2025

Fast and friendly! Robert was the best! Very polite and courteous. Thank you for great service!! More

by Marathonladyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the awesome shoutout! We’re thrilled to hear Robert took great care of you — he’s definitely one of the best (but don’t worry, we’ll still let it go to his head just a little bit 😄). We appreciate you choosing us and can’t wait to deliver that same fast, friendly service next time too!

April 23, 2025

The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

April 22, 2025

For me it's the service department, specifically Serik. That guy goes above and beyond every time I'm there. Whether it is warranty related or general service. Guy is an absolute Rockstar. Sales experi More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2025

Everyone at the dealership is friendly and helpful. Everything was done in a timely manner. More

by czechnotcheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Apr 23, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We’re all about making things easy, efficient, and welcoming, so it’s great to hear that came through. Don’t hesitate to reach out if there’s anything else we can help with — we’re always here for you!

April 22, 2025

The service personnel were friendly and professional and completed my recent oil change within 30 minutes of my arrival. More

by jeffm9165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We’re thrilled to hear our team hit the sweet spot—friendly, professional, and quick with that oil change (we like to think of it as pit-crew energy, minus the racing suits). We appreciate you choosing us and look forward to keeping your ride running smooth on your next visit!

April 22, 2025

Very professional and knowledgeable staff in service dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchas More

by Nancy Sartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Kolten and Rob made such a great impression. Kolten is a rock star when it comes to walking through all the bells and whistles—glad he could help you get to know your Rogue SL inside and out! We'll be sure to pass along your compliments. If you ever have more questions or need anything down the road, you know where to find us. Enjoy every mile in your new ride!

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