Wood Nissan Lee's Summit - Service Center
Lee's Summit, MO
1,194 Reviews of Wood Nissan Lee's Summit - Service Center
Kolt who works with the Enterprise fleet vehicles is great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. W great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. When Kolt is not there I have waited 10 to 15 minutes for anyone to acknowledge me. I have even witnessed them arguing with each other. I keep going there because it is the closest one to where I live and have been going there several years. It takes forever to get someone to answer the phone. I tried calling 8 different times in one day to get someone to answer toget an appointment. More
The service was great, the advisor found an issue with the charges on my service and called to have it corrected. I appreciate his attention to detail. the charges on my service and called to have it corrected. I appreciate his attention to detail. More
Great service very courteous customer service extremely clean dealership A joy compared to a lot of other dealerships clean dealership A joy compared to a lot of other dealerships More
I had an appointment to meet with a gentleman to assess some damage that happened to my car in the service shop a couple of days ago. When I arrived, the gentleman was not there, and I was told to come ba some damage that happened to my car in the service shop a couple of days ago. When I arrived, the gentleman was not there, and I was told to come back the next week and the person would be there to assess the damage. This will be 3 trips; the first is when the damage to my car occurred, the second is todays visit to meet with the person that wasn't there and the third will be next week when I hope the person shows up. More
They got me in and out with no appointment, which is always a plus for a busy mom. They always take care of whatever issues I am having same day, and I appreciate that always a plus for a busy mom. They always take care of whatever issues I am having same day, and I appreciate that More
I arrived early and was greeted and checked in right away. The man who helped me answered all of my questions and was very polite and pleasant. away. The man who helped me answered all of my questions and was very polite and pleasant. More
Colton, in the service department, provided me with necessary information and kindly listened to my frustration over the two week process. The end result was complete satisfaction. necessary information and kindly listened to my frustration over the two week process. The end result was complete satisfaction. More