Wood Nissan Lee's Summit

Horrible experience in dealing with sales manager. I tried to get out the door pricing prior to arriving with little success. Showed up to drive the car knowing what the internet price was. After 3 h I tried to get out the door pricing prior to arriving with little success. Showed up to drive the car knowing what the internet price was. After 3 hours of negotiating on price we ended at the already established internet price after I refused to buy their ridiculous 1495 protection package. complete waste of my 3 hours when it could have been done in 10 minutes had they simply honored their internet pricing instead of trying to gouge me for more money. The sales manager even told me he was losing 5700 on this deal. My response was, then why did you put that pricing on the internet. Feels a little like deceptive marketing tactics. Oh and then even better when we started talking financing. I had planned to pay it off at first payment but the sales manager tried to convince me to do a 72 month instead so they would get more money from the bank. Then the finance manager said we needed to make at least . 4 payments, even though the paperwork clearly state there is no penalty for early payoff, so the dealership would get their kickback. All around seems shady. More

Great service at this location. Friendly staff who are attentive to customer needs and courteous. Friendly staff who are attentive to customer needs and courteous. More

Wood Nissan is a premium Nissan dealership. I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellen I have bought 2 cars from them and enjoyed every part of the Nissan experience. Sales Service are excellent and make you feel like you’re in excellent hands. More

Excellent service! Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. Honest and upfront pricing. I would highly recommend using their services. Thanks for the fast efficient service. More

I had a coupon that came in the mail, so I decided to go here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected ga here. The guy seemed irritated when I presented the coupon. Then when I left and came back to pick up, I wasn't able to pick up due to a suspected gas leak in the building. The same customer service representative was rude to me again. He did not apologize for the inconvenience, but instead said he wasn’t going in to risk his life. He yelled at me and said he called me two hours ago to come pick up the vehicle, so basically he thought it was my fault. As I walked away, the younger automotive tech then apologized to me for the reps behavior. It seems like the younger auto tech should be helping customers bc he has better customer service skills, instead of the older grumpy, gentleman. I then was without a vehicle and had to have my daughter drive me to an appointment which was a major inconvenience for everyone. I had to make a third trip back to pick up my vehicle. Nothing was offered for my inconvenience other than an un sincere apology from the same rep. I took his business card and his name was Greg Manford. I think he needs some retraining to say the least. More

Professional customer service and good deals. Would highly recommend Arabian Williams. He's honest. 15 Would highly recommend Arabian Williams. He's honest. 15 More

Salesman was very efficient and checked into whether my front seat stitching that was coming apart would be covered under my warranty. It was covered and will be replaced as soon as the new one comes in. front seat stitching that was coming apart would be covered under my warranty. It was covered and will be replaced as soon as the new one comes in. Nissan stands behind their warranty. Therefore , I will be buying my next vehicle from them. More

Great service and Courteous employees at Wood Nissan. They worked to get my car back to me ASAP. They worked to get my car back to me ASAP. More

I bought my truck there in 2014, and this Nissan dealership has provided all the service, tires, and the few repairs needed. They take great care of my truck, so I can go where I need to go without dealership has provided all the service, tires, and the few repairs needed. They take great care of my truck, so I can go where I need to go without a single worry. More

Took me seriously about gas pedal acceleration no charge for diagnostic check always friendly staff for diagnostic check always friendly staff More