Wood Nissan Lee's Summit

Greg, the service adviser went above keeping me advised! Also Chris in sales was very helpful talking about a new suv. Great dealership ! Also Chris in sales was very helpful talking about a new suv. Great dealership ! More

Always friendly and it’s usually pretty fast! Jack makes sure that everything is done right. Jack makes sure that everything is done right. More

Great dealership! Brian did an assume job! We Love our new Pathfinder! I highly recommend them! Brian did an assume job! We Love our new Pathfinder! I highly recommend them! More

Prompt professional service. Nice waiting area with refreshments. Took time to suggest other service options with no sales pressure. Definitely would go back. Nice waiting area with refreshments. Took time to suggest other service options with no sales pressure. Definitely would go back. More

Context: I live 1 hour from the dealership, so communication was remote. Ultimately this dealer was unwilling to negotiate on a used vehicle, and jacked around with me for several days to conv communication was remote. Ultimately this dealer was unwilling to negotiate on a used vehicle, and jacked around with me for several days to convince me that they had the lowest rate possible. On the day that we were getting close to a deal (Saturday), Tyler Whiteford went to go get approval from a manager (right around closing time), and promised to call back with an update shortly. I waited over an hour for a call. I ultimately didn't hear back from him until Monday. He tried to get me to pay $1,500 for the "Wood Care Package". This is an extended powertrain warranty. I declined because with where we live, I would have voided the terms in a matter of months (read the fine print folks, its there to set you up for failure). When I asked that this be removed, they tried to convince me that this was the "dealer fee", and that the warranty is a "free perk". I looked at the detailed printout of fees, and there was already an "Admin Fee" listed for $500 dollars, and the "Wood Care Package" was listed as "Added Equipment". Tyler and the Wood team are deceptive and dishonest. Go elsewhere. We did, and saved $20,000 on the same model. More

Reliable service on time guarantees overall friendliness Explain what’s wrong when somethings wrong and provides good advice on repairs friendliness Explain what’s wrong when somethings wrong and provides good advice on repairs More

Had my car towed to Woods Nissan after hours when it broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without a broke down. They reached out to me first thing the next morning to let me know they had gotten my car and would get it looked at asap. Even without an appointment, they were able to find and fix the issue with my car by the end of the day! Kept me updated on the status of my car as well. Great service as always! More

I couldn't get a similar transaction done at Dream Nissan dealership at the Legends. They dropped the ball . Wood Nissan picked the ball up and ran with it getting me in a brand new Platinum packaging Pathfi dealership at the Legends. They dropped the ball . Wood Nissan picked the ball up and ran with it getting me in a brand new Platinum packaging Pathfinder with only 6 miles on my 2024 pearl of a vehicle. Thank you Mario!! Thank you Tyler!! You made the difference. I'm in sales so believe me, I know. I've been in the mortgage industry for 35 plus years now. More

I love this service department! They always take good care of my needs. I would recommend them to anyone! They always take good care of my needs. I would recommend them to anyone! More