Wood Nissan Lee's Summit
Lee's Summit, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Kolten was remarkable in getting my vehicle in and serviced! I appreciate him a ton! Kurt, on the other hand, if I wouldn't have talked to Kolten on the phone prior to coming in, Kurt would have made serviced! I appreciate him a ton! Kurt, on the other hand, if I wouldn't have talked to Kolten on the phone prior to coming in, Kurt would have made this whole review be completely different and likely wouldn't even have continued service with the dealership. He was not very nice, informative, or anything. Kolten is GREAT and helped a TON. More
Outstanding! Our car stalled in Lee's Summit and had to be towed somewhere - not knowing the area we just had it towed to the first Nissan dealer that came up. Wh Our car stalled in Lee's Summit and had to be towed somewhere - not knowing the area we just had it towed to the first Nissan dealer that came up. What a serendipitous Google search -Jack Spence, Service Manager - is the epitome of customer service. He is very knowledgeable, personable and efficient. Our car was repaired on time, exceeded expectations and was even cleaned!! Don't ever let Jack go or we will follow!! Best, Elizabeth Fiorini More
Kurt (service advisor) took great care me both checking in and out! Had an 11:00 appointment for an oil change and tire rotation and I was out of there at 11:35. Service experience couldn't have gone any b in and out! Had an 11:00 appointment for an oil change and tire rotation and I was out of there at 11:35. Service experience couldn't have gone any better! Thanks Kurt! More
My service advisor earned a 5-star rating, going above and beyond to find any and every avenue to help me save on unexpected expensive repairs, including fighting with my warranty company and having his m and beyond to find any and every avenue to help me save on unexpected expensive repairs, including fighting with my warranty company and having his manager take several hundred dollars off the final total. The service center itself earned a 1-star rating because they could afford to invest in their employees, but choose not to; the service department is clearly understaffed and their employees are clearly overworked. This makes the environment very uncomfortable if you're waiting instead of dropping off. I personally prefer to do business with companies that treat their employees well; in this instance, I brought my vehicle here due to an active recall. Also not a good look: because I left a 5-star review for my advisor with the company directly, the office manager sent a follow-up email soliciting another 5-star review for Google. I suspect I would not have received that email had I given less than 4 stars, and that they did not read the constructive criticism I wrote to them on that 5-star review. More
What's going on with Wood Nissan? It's certainly not the same place it used to be. No one is answering the phone! And no one is left that I trusted! Guess I'll have to go somewher It's certainly not the same place it used to be. No one is answering the phone! And no one is left that I trusted! Guess I'll have to go somewhere else to get my maintenance done! More