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Wondries Toyota - Service Center

Alhambra, CA

4.7
2,236 Reviews

2,236 Reviews of Wondries Toyota - Service Center

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August 02, 2024

Matthew Ham, the service consultant, is the best customer service person I have met - very pleasant, most helpful, provide useful info and options. Will stay with Toyota Wondries because of him........ More

by Norma Brook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars for Mr Matthew Ham in Service Dept
Aug 06, 2024 -

Wondries Toyota responded

Norman Brook, thank you for servicing with us and providing kind feedback regarding Matthew Ham. We are happy to hear you had a pleasant service experience. I will happily share you kind words with Matthew and team. We appreciate your business and look forward to serving you again as you have need.

August 02, 2024

Gordon is a great guy. Very honest when it comes to the needs of your car. More

by TRACYKUAN311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Wondries Toyota responded

TracyKuan311, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Gordon. We appreciate your business and value you as a customer.

August 02, 2024

The staff was considerate to my needs and they are knowledgeable. They listened to my questions and gave me clear answers and suggestions. More

by tonywong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Wondries Toyota responded

TonyWong, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience with Kanika and John. We appreciate your business and value you as a customer.

August 02, 2024

Super friendly and very helpful with information Very fast with the car maintenance Willing be looking forward to coming back for service or a trade in More

by delarge12348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Wondries Toyota responded

delarge12348, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Jason. We appreciate your business and look forward to serving you again in the future.

August 02, 2024

Extremely helpful and professional! No matter who I talked to they were very kind and patient with me. More

by MFVNAM5
Recommend Dealer
Yes
Employees Worked With
Matthew Ham 5 stars
Aug 06, 2024 -

Wondries Toyota responded

MFNAM5, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Matt Ham. We appreciate your business and value you as a customer.

August 01, 2024

Great work, very efficient. Would definitely recommend. I had no trouble setting up appointment and my car was ready quicker than expected. More

by ELIZABETH.B3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Wondries Toyota responded

Elizabeth.B3, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as a customer.

August 01, 2024

Provide you with prompts service even without appointment. The customer service lady that helps me is very courteous and helpful. More

by Art 2014 Sienna SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Wondries Toyota responded

Art2014Sienna SE, thank you for servicing with us and providing kind feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

August 01, 2024

Excellent service. Mr Tamaki is very professional and if possible I would like to have him as service advisor every time I talk my car for service. More

by v.villanuevacolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (driver) please give him 5 stars
Aug 05, 2024 -

Wondries Toyota responded

V.Villanuevacolin, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service visit. You may request Todd Tamaki when making an appointment by phone or online. We appreciate your business and value you as our customer.

August 01, 2024

I’m pleased to visit Toyota customer service again because they’re very good & excellent! More

by HYPM902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Wondries Toyota responded

HYPM902, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

August 01, 2024

kANIKA TOOK CARE OF ME AND MY CAR . VERY HELPFUL AND ANFAST. THANK YOU KANIKA More

by JUDY_YBL_ONTHEHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Elias Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Wondries Toyota responded

Judy_YBL-On the hill, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Kanika. We appreciate your business and value you as a customer.

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