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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,860 Reviews

2,860 Reviews of Wondries Toyota - Service Center

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December 18, 2024

They made me wait too long and the cashier woman at the safe was not a very rude and good person. More

by AMERIKAHESAPLARIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier women
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Dec 18, 2024 -

Wondries Toyota responded

Amerikahesaplarim, thank you for servicing with us and for providing feedback. We are sorry to hear you were inconvenienced during your recent visit. If you would like to reach out to the Service Drive Mgr, John Kan you may reach him at 626-289-8000. We appreciate your business and value you as a customer.

December 18, 2024

Gordon was helpful and service was fine. Wait time to check-in is always a bit of an issue at this facility. More

by TUT21TUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Wondries Toyota responded

Tut21Tut, thank you for servicing and providing feedback. We are happy to hear that Gordon and team provided a satisfactory service experience. We apologize for the timing at check in. We appreciate your business and value you as our customer.

December 18, 2024

Pretty good service , however the person who called me said the service wouldn’t take long, but it took 2 hours. Hope this issue can be fixed More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

Todd Tamaki is excellent, professional and great! He is a wonderful blessing and reflection on Wondries! I have great trust in his expertise and the great quality of worksmanship at Wondries! I am More

by ANNETTEKAKIMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Pilcher (sp) is great too!
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Dec 19, 2024 -

Wondries Toyota responded

AnnetteKakimoto, thank you for servicing with us and for providing feedback. We are happy Todd continues to provide excellent service to you and your vehicles. We appreciate your ongoing business and value you as our customer.

December 18, 2024

Very pleasant employees Danny Llamas was excellent with us & extremely attentive. Will be back in future More

by fyarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
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Dec 19, 2024 -

Wondries Toyota responded

fyarb, thank you for servicing with us and for providing feedback. We are happy to hear you had an excellent service experience assisted by Advisor Danny. We appreciate your business and look forward to serving you again.

December 18, 2024

Very good and fast service. Makes everything so easy when busy to drop off and pick up car. More

by MORELIACARBAJAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
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Dec 19, 2024 -

Wondries Toyota responded

Moreliacarbajal22, thank you for servicing with us and for providing feedback. We are happy to hear our service process is working well for you. We appreciate your business and value you as our customer.

December 17, 2024

I have always been satisfied with the service that wondries Toyota dealership have provided in servicing my car More

by JOSEPHSIAN93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Wondries Toyota responded

Josephsian93, thank you for servicing and providing feedback. We are happy to hear you had another pleasant service experience. We appreciate your business and value you as our customer.

December 17, 2024

Very clean and attentive to customers. Isaac was very helpful and provided excellent customer service. More

by arlette.hattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Wondries Toyota responded

arlette.hattar, thank you for servicing with us and providing feedback. We are happy to hear that you had a pleasant service experience assisted by Advisor Isaac. We appreciate your business and value you as a customer.

December 16, 2024

Nelson’s texting communication could have been better. I texted him and he never replied to me. I work all day in an office so having to talk on the phone is not always an option for me and texting is fas More

by denise.juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Wondries Toyota responded

denise.juarez, thank you for servicing with us and for providing feedback. We are sorry to hear communication was not as smooth and will continue to work to improve. We appreciate your business and value you as a customer.

December 16, 2024

Everyone at Wondries was very helpful and nice. They worked with my insurance to get my car fixed in a timely manner so I could get on the road to go home which was a 3 hour drive. More

by 11vsilk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Wondries Toyota responded

11vsilk11, thank you for servicing with us and for providing feedback. We are happy to hear you had a helpful, timely service experience so you could get back on the road. We appreciate your business and value you as a customer.

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