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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,801 Reviews

2,802 Reviews of Wondries Toyota - Service Center

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February 02, 2025

Employees that greet customers at the Service center are rude and dismissive about issues my brand new car was having. Horrible experience. I purchased another Toyota after my Prius broke down because I app More

by Melisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

Melisa, thank you for servicing with us and for providing feedback. Congratulations on your new Toyota! We are sorry to hear an employee/s was not helpful regarding concerns you are experiencing. If you would like to contact us to discuss concerns in further detail, please call Service Drive Mgr, John Kan 626-289-8000.

February 02, 2025

Clean & Di was receptive & informative. I had my car serviced & been thinking of trading in, Di helped with test drives & answering questions. More

by WondriesDealerRate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

WondriesDealerRate, thank you for servicing with us and providing feedback. We are happy to hear that Di was receptive and informative. We appreciate your business and value you as a customer.

February 02, 2025

Friendly, prompt service, will recommend to others, easy to make appointment through the App and good follow up More

by LOUIS_THLO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

Louis_Thlo, thank you for servicing with us and providing feedback. We are happy to hear you received prompt efficient service with team and through the app. We appreciate your business and value you as a customer.

February 02, 2025

Easy to get to and fast and friendly sevice. Never feel pressured to get more service than necessary More

by AILEENAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

Aileenama, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

February 02, 2025

Very fast and professional service! From the time I was created to picking up my car the staff was amazing! More

by Danny Roca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ham
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Feb 03, 2025 -

Wondries Toyota responded

Danny Roca, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as our customer.

February 02, 2025

They found things to fix I didn’t realize needed service. I waited over 6 hrs when I expected 2 hrs & cost $1700+ not $330 estimate. Car is 2008 Prius & in good shape now! I hope… More

by BetteCook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
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Feb 03, 2025 -

Wondries Toyota responded

BetteCook,, thank you for servicing with us, we appreciate your feedback. Congratulations on owning a Toyota Prius and maintaining it. We appreciate your business and value you as a customer.

February 02, 2025

I’m completely satisfied with your service. Happy lunar New Year of the snakes, Gordon. Best wish. More

by PETER_TEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

Peter_Tee, thank you for servicing with us and providing feedback. We are happy you had a satisfactory service visit. We appreciate your business and value you as a customer. Than you for the kind wishes, Happy Lunar New Year to you too!

February 02, 2025

Everytime I have been to the dealership, I have no worries that the job will be taken care of. More

by cuevas.humberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

cuevas.humberto, thank you for servicing with us once again. We are happy you continue to be well served by our team. We appreciate your business and value you as our customer.

February 02, 2025

Ellos son muy amables siempre … tengo 6 años llevando mi carro y la verdad son los mejores … I love it.!! Thank you Wondries Toyota . More

by HORACIOC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

HoracioC8, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you a customer.

February 02, 2025

Great customer service experience every time. No complaints or concerns with Kanika. Highly recommend this dealership. More

by Jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Wondries Toyota responded

Jes, thank you for servicing with us and providing feedback. We are happy you continue to have great service experiences with Advisor Kanika. We appreciate your business, your recommendations and value you as a customer.

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