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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,846 Reviews

2,846 Reviews of Wondries Toyota - Service Center

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December 21, 2024

Always professional and always on time. Very personable service advisors. Cashiers are very polite and friendly. More

by MKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Wondries Toyota responded

MKD, thank you for servicing and for providing feedback. We are happy to hear you had a professional service experience. We appreciate your business and value you as our customer.

December 21, 2024

Mr. Gordon Li is nice, helpful, did all he could to try help us. we really appreciated. however, our car's GPS problem did not solved due to unknow reason. More

by ROOM
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Wondries Toyota responded

ROOM, thank you for servicing with us and providing feedback. We are happy to hear Gordon Li was helpful, although unable to resolve your GPS concern. You are welcome to contact our Service Drive Mgr John Kan 626-289-8000 if you would like to discuss in further detail. We appreciate your business and value you as a customer.

December 21, 2024

Good dealership that’s able to handle a pretty good volume of service calls. Good customer service. More

by MARBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar. Good service.
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Dec 26, 2024 -

Wondries Toyota responded

MARBuilders, thank you for servicing with us and for providing feedback. We are happy to hear you had a satisfactory service experience. We appreciate your business and value you as a customer.

December 21, 2024

The wait time to do my oil change was very bad got there at 845 appoint was for 930 i end up leaving after 1230 asked about my car in front desk kept getting almost as a answer More

by 7rangel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Wondries Toyota responded

7rangel4, thank you for servicing with us and for providing feedback. We are sorry to hear that timing /communication during your recent visit was inconvenient/inconsistent. We appreciate your business and value you as a customer.

December 21, 2024

I always receive good service and the staff is very friendly. They go all out to make sure everything is to your satisfaction at Wondries Toyota. More

by Esco.na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Wondries Toyota responded

Esco.na, thank you for servicing with us and providing feedback. We are happy to hear you had another pleasant service experience. We appreciate your ongoing business and value you as our customer.

December 21, 2024

There is no direct instruction on what to do with your car need directions or guidance or signs More

by LIZBRITO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Wondries Toyota responded

LizBrito17, thank you for servicing with us and for providing feedback. We appreciate your business and apologize if there was not an employee readily available to assist. If ever you have need please ask for the Service Drive Mgr he will happily assist you. We appreciate your business and value you as a customer.

December 20, 2024

Todd and the engineers went above and beyond to make my most recent experience a positive one. I will only take my car to Wondries for service because I trust everyone that I have had contact with and have More

by KIJON2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Dec 20, 2024 -

Wondries Toyota responded

KIJON2007, thank you for servicing with us and for providing feedback. We are happy to hear Todd and the Service team went above and beyond for you with a positive outcome. We appreciate your business and value you as our customer.

December 20, 2024

Service department is always courteous, professional and friendly. Sales department is the total opposite. They’re a bunch of sharks waiting to bite and insult you with the insignificant offers for your tra More

by WALFRED.MELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Wondries Toyota responded

Walfred.Melendez, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We are sorry to hear you have had an unsatisfactory experience with our Sales team. We appreciate your business and value you as a customer.

December 19, 2024

Went into dealership to get my tires fixed. New car with no scratches or any mishap with my trunk. I went home with scratches all over my trunk. My rim look like they were switched out from ano More

by LSETO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon Li
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Wondries Toyota responded

LSETO1985, thank you for servicing with us and providing feedback. We are sorry to hear of your vehicle concerns. Please contact John Kan, Service Drive Mgr 626-289-8000 to discuss and schedule time to return with your vehicle. We appreciate your business and value you as a customer.

December 19, 2024

Everyone here seem very nice and are always friendly. Always great service at Wondries Toyota. More

by BettyPhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Wondries Toyota responded

BettyPhan, thank you for servicing with us and providing feedback. We are happy to hear our team takes great care of you. We appreciate your business and value you as our customer.

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