Wondries Toyota - Service Center

Service went well until I went to pick up my car. I handed off my paperwork to get my car after the service and was waiting for 15 minutes. I overheard the workers say they couldn’t find my vehicle a I handed off my paperwork to get my car after the service and was waiting for 15 minutes. I overheard the workers say they couldn’t find my vehicle and this made be very concerned about the safety of my vehicle. I would have appreciated if I received updates about my car while I was waiting so long. In the past it only took them a few minutes to retrieve my vehicle so it was strange it took so long. More

It was easy to book a service appointment and the staff was welcoming and friendly. was welcoming and friendly. More

Knowledgeable, pleasant and helpful staff. Thanks for your assistance with my transition to your area. Thanks for your assistance with my transition to your area. More

Service was faster than expected. Good. Easy to make appointment. Nice and spacious waiting area. Confusion about which SA was mine. Ended up with three different people and it's diff Good. Easy to make appointment. Nice and spacious waiting area. Confusion about which SA was mine. Ended up with three different people and it's difficult wget face to face communication with these SAs. Not good. More

While getting my car serviced, Toyota informed me of five recommendations my car needed. But instead of letting them do it, I took it to my dad who is a retired certified Toyota mechanic, and he told me that recommendations my car needed. But instead of letting them do it, I took it to my dad who is a retired certified Toyota mechanic, and he told me that none of the recommendations were needed, and that Toyota was trying to upsell me. Shame on you Toyota and I will not stay quiet. I am taking this to the Better Business Bureau! You have lost one loyal customer. Shame on you! And to make matters worse while they were checking my back windshield wiper, they splashed some sort of solution on it and left it all dirty and disgusting. I told him about it and no one said a word. Shame on you guys! I’m also going to go on yelp and give you guys the worst review ever! More

I was surprised by the quality customer service, do not meet that very often. And I Found the layout of the building really attractive and works so well. meet that very often. And I Found the layout of the building really attractive and works so well. More

Personable service with a professional touch. Thank you for alerting me of the recall. Greatly appreciated. Thank you for alerting me of the recall. Greatly appreciated. More

Great customer service. Jason had excellent communication skills. He was attentive, prompt, knowledgeable, and responsive. Jason had excellent communication skills. He was attentive, prompt, knowledgeable, and responsive. More

Everyone is very nice and helpful at this dealership, some even like to tell jokes. some even like to tell jokes. More

Friendly and helpful. Excellent service. My vehicle was finished on time. I would highly recommend. Excellent service. My vehicle was finished on time. I would highly recommend. More