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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,824 Reviews

2,824 Reviews of Wondries Toyota - Service Center

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December 19, 2024

The facility is awesome. The Service Advisor, Matthew Ham was very pleasant and helpful. I told him I need to have the service done right away due to another appointment I ha More

by ondypiangco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ham
Dec 20, 2024 -

Wondries Toyota responded

ondypiangco. thank you for servicing with us and for your kind comments. We are happy to hear you had a pleasant service experience assisted by Matthew Ham. We appreciate your business and look forward to the opportunity to serve you again when you have need.

December 19, 2024

After we ordered and paid the side rear mirror and the holder first time I went to the Toyota, when I came again for the installing, the employee ask me to pay again, said they made a mistake that my paym More

by KAREN.YINGWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot his name.
Dec 20, 2024 -

Wondries Toyota responded

Karen.Yingwang, thank you for servicing with us and providing feedback. We apologize for any inconvenience you have experienced. Please feel free to contact Service Drive Mgr, John Kan 626-289-8000. We appreciate your business and value you as a customer.

December 18, 2024

Very good and fast service. Makes everything so easy when busy to drop off and pick up car. More

by MORELIACARBAJAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
Dec 19, 2024 -

Wondries Toyota responded

Moreliacarbajal22, thank you for servicing with us and for providing feedback. We are happy to hear our service process is working well for you. We appreciate your business and value you as our customer.

December 18, 2024

Good customer service. Great experience there. Andrew was the best representative there. I would go there again. More

by ANNIE.LEON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

It’s a very nice dealership, clean and close to home. The people are always friendly and Emilio was especially helpful and nice! I’ve never had a negative visit or issue. Keep it up! More

by Esteen8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They made me wait too long and the cashier woman at the safe was not a very rude and good person. More

by AMERIKAHESAPLARIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier women
Dec 18, 2024 -

Wondries Toyota responded

Amerikahesaplarim, thank you for servicing with us and for providing feedback. We are sorry to hear you were inconvenienced during your recent visit. If you would like to reach out to the Service Drive Mgr, John Kan you may reach him at 626-289-8000. We appreciate your business and value you as a customer.

December 18, 2024

Gordon was helpful and service was fine. Wait time to check-in is always a bit of an issue at this facility. More

by TUT21TUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Wondries Toyota responded

Tut21Tut, thank you for servicing and providing feedback. We are happy to hear that Gordon and team provided a satisfactory service experience. We apologize for the timing at check in. We appreciate your business and value you as our customer.

December 18, 2024

Pretty good service , however the person who called me said the service wouldn’t take long, but it took 2 hours. Hope this issue can be fixed More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Todd Tamaki is excellent, professional and great! He is a wonderful blessing and reflection on Wondries! I have great trust in his expertise and the great quality of worksmanship at Wondries! I am More

by ANNETTEKAKIMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Pilcher (sp) is great too!
Dec 19, 2024 -

Wondries Toyota responded

AnnetteKakimoto, thank you for servicing with us and for providing feedback. We are happy Todd continues to provide excellent service to you and your vehicles. We appreciate your ongoing business and value you as our customer.

December 18, 2024

Very pleasant employees Danny Llamas was excellent with us & extremely attentive. Will be back in future More

by fyarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Dec 19, 2024 -

Wondries Toyota responded

fyarb, thank you for servicing with us and for providing feedback. We are happy to hear you had an excellent service experience assisted by Advisor Danny. We appreciate your business and look forward to serving you again.

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