Wondries Toyota - Service Center

Horrible The guy in glasses helped one of the ladies to cut the line behind us. Obviously she was number 6 we were number 5, I had to stand there like an idiot The guy in glasses helped one of the ladies to cut the line behind us. Obviously she was number 6 we were number 5, I had to stand there like an idiot to hear the lady asking a thousand questions.After helping her, the guy just said oh we are extremely busy today. My poor little one-year-old baby had to wait in another car for over 20min. I understand you guys are busy but I don’t appreciate you cut the line cause you knew that lady I guess. More

Nice people! Kanika Kiev always extends great help. You can trust her pre assessment with whatever issues you have in your car. Nelson is also always willing to s Kanika Kiev always extends great help. You can trust her pre assessment with whatever issues you have in your car. Nelson is also always willing to satisfy his customer . Just don't deal with Alex, he won't give any help. I wish this guy should learn more on customer service /satisfaction. More

Terrible Wondries Toyota service experience It is Terrible experience in Wondries Toyota. Last time I took service in wondries toyota. Only 5 days later,when I got to Arizona ,i cannot start my It is Terrible experience in Wondries Toyota. Last time I took service in wondries toyota. Only 5 days later,when I got to Arizona ,i cannot start my car,I called wondries toyota,nobody told me how to do. I had to look for a small car repair shop in a gas station. My car battery was broken and I have to buy a new one. When I came back LA and went to Wondries Toyota,nobody is responsible for my experience. I just wonder that only 5 days after service my car battery cannot be used,why? also the service list showed my car battery is good. Bad bad service. Until now Wondries Toyota is not responsible for my car. I will post my experience in the internet and tell people the bad toyota service More

Great service! I have always received great service from Wondries Toyota. Nelson was very friendly and efficient. He called with further recommendations for our car. I have always received great service from Wondries Toyota. Nelson was very friendly and efficient. He called with further recommendations for our car. The wait was very short. More

Best Service We’ve Had Here! We came in for a 5000 mile check up. We were assisted by a salesman named Di. He was very helpful, he was very friendly, he was very patient, and he We came in for a 5000 mile check up. We were assisted by a salesman named Di. He was very helpful, he was very friendly, he was very patient, and he was honest with us when my wife took forever to explain to him the malfunctioning of her radio and expressed her concerns if somehow the malfunctioning radio would affect our car’s ability to function. During the check up they found a malfunctioning brake light, called us to ask permission to replace it for a nominal fee, and then replaced it. We are especially grateful for this as we had no idea the light was out. Overall this was a great experience today. More

my car is always well taken care. Ramon is the best worker of all. He have patient, postive attitudes and very humble. He helped me with all my car’s service needs. Ramon is the best worker of all. He have patient, postive attitudes and very humble. He helped me with all my car’s service needs. More

Good Service, Minor Drawbacks, Exceeded Expectations The service department at this dealership is a well oiled machine—and I was the one in for an oil change+tire rotation. The staff overall is generally The service department at this dealership is a well oiled machine—and I was the one in for an oil change+tire rotation. The staff overall is generally amiable, but you can tell the sheer volume of service customers restricts them from being able to offer outstanding customer service. Jose was great; he set reasonable expectations for timing and was kind and forthright. The service waiting area is well kept with free coffee. The only drawbacks I experienced were of two different kinds: one as a first-time visitor, and the other as a future returning customer. As a newcomer, actually driving up to the service department was not clear so I ended up circling the block a few times before finally figuring it out. As a returning customer, I’m bummed that there’s a $50 difference between a standard oil change and an oil change+tire rotation. Of course, there’s an inspection and fluid top-off that comes along with the tire rotation, but I would prefer a tier between the two so that I don’t have to pay extra for some extras that I don’t need. Despite the drawbacks, I enjoyed the experience and it exceeded my expectations (previous yelp reviews did not treat this dealership kindly). Thanks Jose and Wondries! More

Smooth and easy Everything was smooth and easy for my first service. I would definitely go there again. I als liked the fact that you guys are close to my home Everything was smooth and easy for my first service. I would definitely go there again. I als liked the fact that you guys are close to my home More

Great experience This dealership service department is always helpful with questions I have about my Toyota Prius C. I also like how they finish my car servicing promp This dealership service department is always helpful with questions I have about my Toyota Prius C. I also like how they finish my car servicing promptly without too long of a wait time. More

Extended warranty service on a tire Thanks to Service Representative David L. Jackson,my experience was wonderful. David took my claim number I received from the Toyota Extended Warranty Thanks to Service Representative David L. Jackson,my experience was wonderful. David took my claim number I received from the Toyota Extended Warranty 800 number and had a brand new original equipment Yokohama tire installed within 90 minutes. During my stay in the dealership lobby I was served donuts and coffee. This is the second Prius I have purchased at Wondries Toyota in Alhambra. The experience just keeps getting better! Lawrence More