Wondries Toyota - Service Center

My testimony The experience with the dealer was an outstanding one. The service specialist was friendly and courteous. Very helpful with what was needed for my v The experience with the dealer was an outstanding one. The service specialist was friendly and courteous. Very helpful with what was needed for my vehicle. More

Maintenance Excellent service! John is always very friendly, helpful and try his best to take care if I have any issues in regard to my RAV4 , Excellent service! John is always very friendly, helpful and try his best to take care if I have any issues in regard to my RAV4 , More

Recall work Wondries Alhambra is prompt on work. Service to vehicle is exceptionally good. The service receiving team shows how efficient and quick they are to Wondries Alhambra is prompt on work. Service to vehicle is exceptionally good. The service receiving team shows how efficient and quick they are to get you going. More

Not very helpful I have a 4 year truck with low miles. And the battery died .it was leaking acid and it corroded the terminals that said I could not easily change the I have a 4 year truck with low miles. And the battery died .it was leaking acid and it corroded the terminals that said I could not easily change the battery myself which would have saved me a bunch. So I was basically stuck with going to the dealership . When i related my concerns to the service writer I got zero help he just nodded and smiled as if he wasn’t even listening. I get email coupons and then the cashier told me sorry she could not add them that had to be done “before” ahhh. Now I’m frustrated and want to go. I guess this is how Toyota works? The vehicles are so popular that they don’t have to work to keep customers? I did not purchase my vehicle at this dealership for the same reasons their service department has now alienated me the truck is running great but 185 bucks for a simple fix I could have done on a pet that should not have been broken More

Quick write up. Great service! The best experience yet! Quick write up. The advisor communicated all repairs performed on my vehicle. The vehicle was delivered clean. Cant ask fo The best experience yet! Quick write up. The advisor communicated all repairs performed on my vehicle. The vehicle was delivered clean. Cant ask for a better service experience. Thank you Kanika! More

Services The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. I The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. It’s a first class facility. More

Great!!! Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. More

Service Want to give praised for the service I received. Went on a sat around 10 with no appt and was taken right away. The overall wait was not bad at all f Want to give praised for the service I received. Went on a sat around 10 with no appt and was taken right away. The overall wait was not bad at all for a sat but staff and management was above and beyond my expectations. Keep up the good work More

Don’t use their “shuttle” service Timing on my car getting its regular maintenance and quick car wash was great. However, they do not provide a shuttle service like advertised on their Timing on my car getting its regular maintenance and quick car wash was great. However, they do not provide a shuttle service like advertised on their website. They will uber you where you need to go. However, you have no control over contacting your uber for pickup clarification. Toyota will not reimburse you if you use your own uber/lyft account. Took 4 tries before I finally got picked up. Also, key chains fell off my key and instead of letting me know they just left it on my passenger seat. Had I not moved stuff around I wouldn’t have found them and assumed Toyota lost them. They just need to pay attention to detail but overall the quickness of getting my car back was nice, the people are nice. More

Not so happy I’m a bit upset. I wasn’t offered a car wash, considering I paid $180 for over priced service, the least you can do is give me a complimentary car was I’m a bit upset. I wasn’t offered a car wash, considering I paid $180 for over priced service, the least you can do is give me a complimentary car wash.. I was told I’d have to wait an hour for a wash, even though my car had been ready for two hours. How rude! I was t even offered coffee or water! The only good thing out of my visit is they took me 20 mins ahead of my appointment. More