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Wondries Toyota - Service Center

Alhambra, CA

4.7
2,226 Reviews

2,226 Reviews of Wondries Toyota - Service Center

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August 28, 2024

Good experience. Friendly, good customer service, and punctual on time. Would recommend family and friends. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

Tiffany, thank you for servicing with us and providing feedback. We are happy to hear you had a good service experience. We appreciate your business, your referrals and value you as a customer.

August 28, 2024

The service was substandard. I was charged for a repair that didn’t fix the problem. The brake work resulted in a new rubbing noise that is being attributed to the transmission e More

by KELLERFAMBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

KellerFambills, thank you for servicing with us and providing feedback. We are aware you are continuing to monitor vehicle. Feel free to contact Service Advisor Todd or Drive Mgr John Kan 626-289-8000. We appreciate your business and value you as a customer.

August 28, 2024

Very good service, everyone is nice. We are going to purchase car next time your place again . More

by hong.deng.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

hong.deng.ad, thank you for servicing with us and providing feedback. We are happy to hear you have had pleasant Sales/Service experinces and look forward to serving you again as you are ready We appreciate your business and value you as a customer.

August 28, 2024

With over $3,000 in repair costs and in your hands for 3 days, a car wash would have been expected. Your employee even stated it should have been washed. More

by jongry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wondries Toyota responded

Jongry, thank you for servicing with us and providing feedback. We strive to improve service, and are sorry your visit fell short. We appreciate your business and value you as a customer.

August 27, 2024

Excellent service and they fixed the problem with van. Great service in the past too More

by MERODRIGUEZ808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Wondries Toyota responded

Merodriguez808, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service experience. We appreciate your business and value you as a customer.

August 27, 2024

Technician very helpful and explained what they did and I am very pleased and happy More

by SOKHUNTHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Wondries Toyota responded

Sokhunthea, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

August 27, 2024

I’m not sure what’s the point of making an appointment and you still there for 2 to 3 hours just for an oil change More

by THECULT.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Wondries Toyota responded

TheCult.1 thank you for servicing with us. We are sorry to hear you were inconvenienced by timing. Appointments are to schedule time for your vehicle with a Certified Toyota Technician on a given day. The Advisors do their best to estimate timing upon check in and deliver your vehicle as close to that time as possible. We appreciate your business and value you as a customer.

August 27, 2024

Received a call from service department regarding a “warning light”. I had “pre-collision system malfunction, headlight leveling malfunction, and RSA malfunction” all going off at the same time. Interm More

by JWONG2488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
Aug 28, 2024 -

Wondries Toyota responded

Hello JWong2488, thank you for servicing with us. Technician notes: vehicle does have an after-market lift kit which is likely affecting front camera view/operation. Unable to calibrate unless vehicle is at factory height. If you would like to discuss the diagnosis in further detail you are welcome to contact Service Drive Mgr John Kan 626-289-8000. We appreciate your business and value you as a customer.

August 26, 2024

I had the pleasantly and convenient experience dealing with trustworthy and experienced individuals on my last trip to Wondries like every time before. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Wondries Toyota responded

ElChile36, thank you for servicing with us and providing feedback. We are happy to hear you continue to be well served by our team. We appreciate your business and value you as our customer.

August 26, 2024

The process was very easy, quick drop, good communication about my car and quick pick up. More

by BABSJM30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Wondries Toyota responded

Babsjm30, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

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