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Wondries Toyota - Service Center

Alhambra, CA

4.7
2,215 Reviews

2,215 Reviews of Wondries Toyota - Service Center

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August 21, 2021

Service department diagnosed our repair issue, informed us of the next steps, and repaired our vehicle expeditiously. Staff was friendly, knowledgeable and made us feel special. Top rate Toyota dealer. More

by Bj1632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
August 17, 2021

Excellent service , courteous and friendly. The whole staff treats you like family. More

by ruben_miramontez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Excellent customer service.I’m really happy for there service .service advisor smartly explained to me what i have to do.my rear license plate frame was missing he put me the frame (Wondries Toyota) with More

by ahmedrazu286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

This dealer never obey customer, see the defective always say ok, I even mentioned the problems several times, the service advisor lie to me she did write it down. Big lier. I would never recommend my frie More

by Kwokjy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kanika Khiev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Duarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Ramon Elias Jr, David Lin, Jose Landeros
August 03, 2021

Bad experience today I waited 40 min aster my car was Bad experience today I waited 40 min aster my car was ready no one called me. She called me to tell me it’ll be ready but never called back More

by Estelamar67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have name
July 27, 2021

Service is always superior which has consistently exceeded my expectation. John, along his team, is the best who always follows through diligently to completion each time. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

The personal was very courteous nice and respectful .The whole process was faster than I expected.I’m very happy with the service at Toyota Woundries Thank you. More

by Bertha Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Bertha Torres responded

The personal was very courteous and helpful and that makes a difference.I thought it was going to take a long time to drop off my car and get it fixed but actually it was less time than expected.Thank you Toyota Woundries of Alhambra.

July 20, 2021

It took 2 hours to change my oil. I had an appointment and I arrived b 4 opening. I was #3 in the que. Also I never got an email about the multi point inspection. Additionally on my receipt, it said I ne More

by Zjunkmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Ramon Elias Jr
July 14, 2021

Great and friendly service especially the service department. Always professional and helpful. Have been maintaining my car there since I bought it over 13 years ago More

by Ding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Wu Di provides professional services and sincere service attitude. Next time there is a problem with the car, I still need to find him. Thanks More

by summer0malik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Di Wu
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