Wondries Toyota - Service Center

Did not have the part ordered I made an appointment for a RECALL on my WORK truck. I came. NO part. Hello???...I missed a day of work! Courtesy Call?...NOPE!!! I made an appointment for a RECALL on my WORK truck. I came. NO part. Hello???...I missed a day of work! Courtesy Call?...NOPE!!! More

Awesome Came in today for scheduled maintenance. I was processed immediately no wait. They no longer have A shuttle program. They replaced it with free Uber . Came in today for scheduled maintenance. I was processed immediately no wait. They no longer have A shuttle program. They replaced it with free Uber . More

Fast and friendly service Nelson was my service advisor, and he fulfill all the needs on my vehicle. My vehicle needs to special order a part and he follows up my order very c Nelson was my service advisor, and he fulfill all the needs on my vehicle. My vehicle needs to special order a part and he follows up my order very closely, which usually I’ll need to call them up for the status. I really appreciate his efforts and friendly service! More

Minor service Made an appointment for service, wait line was long when I arrived but everyone was pleasant. They got me an Uber for the ride home. Quick pick up of Made an appointment for service, wait line was long when I arrived but everyone was pleasant. They got me an Uber for the ride home. Quick pick up of car after it was serviced and they gave it a quick exterior wash as well! More

Corolla service Make an appointment it’s easy. Save time. Always courteous service. Job well done.i have taken my car here for the past two years and i am always sati Make an appointment it’s easy. Save time. Always courteous service. Job well done.i have taken my car here for the past two years and i am always satisfied with the end result More

Best service ever! I normally come in for my service appointments, but yesterday I received the best customer service ever. My car was even ready before the expected tim I normally come in for my service appointments, but yesterday I received the best customer service ever. My car was even ready before the expected time I was given. Thank you Ramon! More

Great Service Highly Recommended Super busy location yet still finished job ahead of estimated time and very reasonable fees. I highly recommend them and will be back for service. T Super busy location yet still finished job ahead of estimated time and very reasonable fees. I highly recommend them and will be back for service. Thank You Service Consultant John Kan! More

HORRIBLE/UNPROFESSIONAL AUTO REPAIR CENTER Took my Sienna for Intermediate Service, next day when I drove the van on high speed (over 40 MPH), noticed the driver side rear view mirror closed to Took my Sienna for Intermediate Service, next day when I drove the van on high speed (over 40 MPH), noticed the driver side rear view mirror closed towards the window, confused why this mirror closed on me, I pushed it back to adjust it, that is when I realized that it is broken. Driving the van on high speed made the mirror flip and swing inwards. Service managers said, he will watch the video footage to see what exactly happened and when I said it is dangerous to drive with no side view, he suggested that I should tape the mirror to keep it from moving in. How professional? Damaged my van with no regard and accountability. Lost my business More

SERVICE DEPARTMENT STOLE MY PROPERTY I took my truck in for a recall notice. Everything went fine and I was impressed with the number of people working in the service department. A few d I took my truck in for a recall notice. Everything went fine and I was impressed with the number of people working in the service department. A few days later I realized that someone from the service department stole something from my glove compartment. Took it out of a case, closed the case and put the case back. I am certain this happened at the dealership. I reported the theft, and was told the service manager would review camera footage and call me back. The week has gone by and I never got a call. So in my opinion, they do not care that they have at least one THIEF IN THE SERVICE DEPARTMENT. How would you like to have your property stolen from your car? More

Service department check-in person is clueless ! *** UPDATE.. at 8:15 am the call me as Im waiting in the showroom... " I'm sorry... we dont have your part " *** arrived at 6:45 am with an appointmwn *** UPDATE.. at 8:15 am the call me as Im waiting in the showroom... " I'm sorry... we dont have your part " *** arrived at 6:45 am with an appointmwnt for a part repair that tgey had to order from yesterdays 6:45 am arrival. I have an appointment for today at 7 am. Di Wu told me I will need to leave my car most of the day and get a rental. I stated " I have an appointment for 7 am, why would replacing one small part take all day ? " He stated " we may get busy and this could take awhile ". My response was " why should it take most of the day if I have a 7 am appointment ?". I have been here several time ( I live very close ). I have found Wondries Toyota makes appointments for money paying payrons to show up....not the business to make their patrons a priority to respect their time ! Horrible, disrespectful and insulting ! More