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Wondries Toyota - Service Center

Alhambra, CA

4.7
1,821 Reviews

1,821 Reviews of Wondries Toyota - Service Center

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May 12, 2019

Good service It was a good service. I was told the car will be done by 2 to 3 hours. I went home. 2 hours later, I received a phone call said my car is ready. More

by Go hawks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
May 13, 2019 -

Wondries Toyota responded

Thank you for the great feedback about your visit! Please let us know if there's anything else we can do for you!

May 12, 2019

Not so happy I’m a bit upset. I wasn’t offered a car wash, considering I paid $180 for over priced service, the least you can do is give me a complimentary car was More

by Jaydawg77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
May 13, 2019 -

Wondries Toyota responded

Thank you for sharing your feedback with us. We're disappointed to learn that not all your expectations were met and we'll be sure to use your comments to improve our dealership in the future. If you'd like to discuss your visit further, please give us a call at (626) 414-2518.

May 08, 2019

Great service I had 2 cars serviced. The service by David Jackson was amazing. He kept me up to date on how long it was going to take. They detected a simple issue More

by KimD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Wondries Toyota responded

Thank you for the kind words about David, Kim! He is certainly an asset to our service team. Please let us know if we can help you with anything else!

May 06, 2019

Car service I gave this rating because the service was quick and easy. My service was done on time and they even included a complimentary wash! Ramon was very hel More

by OscarD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
May 13, 2019 -

Wondries Toyota responded

Thank you for the great feedback about your visit, Oscar! We're glad that Ramon provided you with top-tier service. That is what we always strive for. We look forward to seeing you back for your next visit!

April 30, 2019

Great service!! I always receive fast and friendly service by Service Manager Todd Tamaki. He is honest and very efficient. I recommend this dealership to my friends More

by Dean$$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Tamaki, Jose Hernandez
May 02, 2019 -

Wondries Toyota responded

That's what we like to hear, Dean! Thank you for the wonderful feedback. We hope to see you back again in the future!

April 29, 2019

Left dirty fingerprints all over my car door and hood Went in for an oil change today and when I recovered my car, there were dirty fingerprints all over the driver side and passenger side door handles an More

by Priusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Wondries Toyota responded

We're sorry to hear that your experience was not up to your standards! We strive to make every experience a great one, and we appreciate your feedback so we can make your next visit better. Thank you!

April 13, 2019

Great personal honest service John in the service department is really a nice honest guy. He treats you like family and is honest on telling you what needs to be done. More

by JohnnyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Wondries Toyota responded

Thank you for the wonderful feedback about John! He is definitely an asset to our team. We hope to see you back at Wondries Toyota again in the future!

April 11, 2019

Excellent experience Took my car in for service, I had appointment with Mr. John Kan. Speedy in an out, car was ready as promise, car was washed and cleaned when picked More

by Toycar, bbc888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Wondries Toyota responded

We're happy to hear that you had a great visit with John! He is certainly an asset to our team. We hope to see you back here again in the future!

April 10, 2019

One bad employee One employee singled me out to make my experience at wondries Toyota much less pleasent that it should have been. Most employees were very good at th More

by Medcon10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Arambula
Apr 12, 2019 -

Wondries Toyota responded

Thank you for taking the time to review us. We regret that you are not satisfied with your experience at our dealership, and would like to discuss this in more detail with you if possible. Please give us a call at 626-414-2518. Thanks.

April 06, 2019

Another good visit. Took my car in for routine service. Spoke with Todd about my service. Chose to wait in the customer lounge. Had a complimentary cafe mocha and pastry. More

by HappyCamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
Apr 12, 2019 -

Wondries Toyota responded

That's what we like to hear! We appreciate your continued trust in our service team and look forward to seeing you back for your next visit!

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