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Wondries Toyota - Service Center

Alhambra, CA

4.7
1,816 Reviews

1,816 Reviews of Wondries Toyota - Service Center

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January 15, 2020

The representative that assisted me was Di Wu. I am a senior citizen and have difficulty hearing. Mr Wu was patient, knowledgeable, and professional. He patiently answered all my questions. More

by Dma
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Wondries Toyota responded

Thank you for giving us 5 stars! We are glad you chose to work with us, and it is very good to hear that Di was so attentive during your visit. If you need anything more from us, please call or stop by the dealership!

January 08, 2020

Pleased with service department. Advisor, Vanessa, kept me apprised when it was going to take longer she offered to give me a ride home. When my car was ready she offered to have someone pick me up. Car More

by Zevahc
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 09, 2020 -

Wondries Toyota responded

Thank you for the review! We regret that your service took longer than initially anticipated, however we are glad to hear that our team took such great care of you in the meantime. If there is anything more we can do to improve your experience for your next visit, please let us know!

January 04, 2020

Wasn't thrilled with the customer service from anyone except my service writer and Json in sales. Everyone else was unpleasant. Didn't even vacuum my car out. More

by Dolphngoddess
Recommend Dealer
Yes
Employees Worked With
Didn't get name
Jan 06, 2020 -

Wondries Toyota responded

We regret to hear that you were not happy with your experience with customer service at Wondries Toyota. Your business is very important to us, and we believe each customer deserves the best service and utmost respect. We are glad your service writer and Jason were a strong representation of the business we aim to provide. If you’d like to discuss further, please give us a call at 626-289-8000. Thank you.

December 24, 2019

Great service, people were very professional; pleasant and attentive. From the fifteen minutes that I’ve had the truck back everything seems okay so far. However, it was disappointing to discover that as More

by cancer_ox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Wondries Toyota responded

Thanks for your review! We're glad our service team could provide an enjoyable experience for you. We will pass your feedback along and hope to see you again soon.

December 22, 2019

They did a good job today, but need to be careful when put air to the tires and don’t over the limits too much! More

by denichen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Wondries Toyota responded

Thank so for the wonderful review! We appreciate you greatly!

December 20, 2019

New facility is beautiful. Very nice and convenient lay out. Friendly and prompt service Tech came right out to get better understanding of suspension noise. Thorough. More

by jeff s
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Wondries Toyota responded

Thank you for the great rating, Jeff! We're so glad you like our new facilities, and we hope you'll come back to see us again soon. Have a fantastic day!

December 13, 2019

I have very good experience with this service. He treat us nicely, politely , respectful. I like the way you work fast and you work hard. Wonderful and perfect ! More

by fang8855fang
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Wondries Toyota responded

Thank you for giving us 5 stars! We are pleased to hear that you had such a wonderful Service visit. If you need anything in the future, we hope you will consider coming back to work with us again!

December 10, 2019

When I go Wondries Toyota, I look for John Kan only! He takes care all my car problems, very good service, very courteous! Thanks again John !! More

by Mark6260
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Wondries Toyota responded

Thank you for your kind words, Mark! We're so glad to hear that John has taken such great care of you and your vehicle. We look forward to seeing you again next time!

December 06, 2019

A quick and easy 5,000 miles service on my 1996 Toyota Camry with 325,000 miles. As usual John Kan provides me with a updated list of repairs and recommendations to be done at the next service because of More

by dyw6942
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Wondries Toyota responded

Thank you for the 5-star rating! We're so grateful that you choose to work with us for your Camry's service. As always, we will try to keep it in great shape for as long as we can, it has served you well! We look forward to seeing you again next time!

December 05, 2019

Great customer services! I got lost for the entrance Great customer services! I got lost for the entrance into the toyota care due to they are having street construction in the front and having a new o More

by TL
Recommend Dealer
Yes
Employees Worked With
Oska
Dec 06, 2019 -

Wondries Toyota responded

Thank you for the review! We're glad that you found us, and we hope you'll come back again once everything is completed to see all of our new facilities. If there's anything else we can do to help you, please give us a call anytime. Have a lovely day!

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