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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,819 Reviews

2,819 Reviews of Wondries Toyota - Service Center

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January 16, 2025

Kanika is always so friendly and welcoming. I feel secure leaving my Vehicles in their hands. Quick service and friendly people make this experience so easy. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Wondries Toyota responded

ELCHILE36, thank you for servicing with us and providing feedback. We are happy to hear Kanika and team have been helpful and have made the service experience easy for you. We appreciate your business and value you as our customer.

January 16, 2025

Great service and very helpful. Service manager and mechanic kept me up to date with all work and completion. More

by ROBERT_GEBALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Wondries Toyota responded

Robert_Gebala, thank you for servicing with us. We are happy to hear our team provided great service and kept you up to date. We appreciate your business and value you as our customer.

January 15, 2025

I took my car for service today and i was pleased with Emilio assistance and help. More

by Eulalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Wondries Toyota responded

Eulalia, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with assistance from Emilio. We appreciate your business and value you as a customer.

January 15, 2025

Friendly customer service! Easy and friendly user to make appointment. Service is done as time promised. More

by DANTRAN6675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Jan 16, 2025 -

Wondries Toyota responded

DANTRAN6675, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

January 15, 2025

I am able to make appointment within a short period of time. Service is very effective and the service people are very friendly. More

by julialiu520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Wondries Toyota responded

Julialiu520, thank you for servicing with us and providing feedback. We are happy to hear you had effective appointment making and service visit. We appreciate your business and value you as our customer.

January 14, 2025

Very accurate service. Di is very friendly. The whole team is awesome, including the one who checked me in, and the manager helped out too More

by SUHLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Wondries Toyota responded

Suhline, thank you for servicing with us. We are happy to hear Di and team were so helpful. We appreciate your business and value you as our customer.

January 14, 2025

Staff was rude, they lied about the time it would take to get car done , and were pushy about cabin air filters when I said I would get it done elsewhere. They failed to put my cabin filter back in properly More

by VERONICA.GONZALEZ8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Wondries Toyota responded

Veronica.Gonzalez8, thank you for servicing with us and providing feedback. We apologize timing for service was underestimated and communication dissatisfying. We apologize you needed to adjust the cabin filter for proper fit. You are welcome to contact the Service Drive Mgr, John Kan 626-289-8000 if he can be of assistance. We appreciate your business and value you as a customer.

January 14, 2025

Very accommodating and comprehensive with customer needs,I am very pleased with the service they offer More

by angelicpowers
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Criss Ortiz
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Jan 14, 2025 -

Wondries Toyota responded

angelicpowers, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

January 14, 2025

Service is very good. Nelson Samson very nice and helpful, Waiting time is short, close to my house . More

by ewee90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Wondries Toyota responded

ewee90, thank you for servicing with us. We are happy you had a very good service experience provided by Nelson, and that we are located conveniently for you. We appreciate your business and value you as our customer.

January 13, 2025

Close to my home so it’s convenient and they give me reminders And the greeter in charge early in the morning is very efficient More

by Francis Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Wondries Toyota responded

Francis Tan, Thank you for servicing with us. We are happy our location and services are convenient for you. We appreciate your kind words regarding our Greeter and will share them. We appreciate your business and value you as our customer.

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