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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,819 Reviews

2,819 Reviews of Wondries Toyota - Service Center

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January 17, 2025

I’ve known Kanika as a service advisor for years. She was also at the previous building. I feel comfortable in her hands. More

by TIMEOFLIGHT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Wondries Toyota responded

TimeOFlight2, thank you for servicing with us for many years. We are happy Kanika and team continue to take great care of your automotive needs and that you feel comfortable with service provided. We appreciate your business and value you as our customer.

January 17, 2025

I appreciated the ease of setting up the appointment and how professional/kind everyone was More

by PETERMAS6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Wondries Toyota responded

PETERMAS6969, thank you for servicing with us and providing feedback. We are happy to hear you found our system easy and people professional and kind. We appreciate your business and value you as our customer.

January 17, 2025

Wondries is my local Toyota. They have great customer service reps Emilio is awesome. He’s pretty good at giving me an estimated time it’s gonna take for my car to be ready and i More

by Ammie2cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Wondries Toyota responded

Ammie2cars, thank you for continuing to servicing with us and providing feedback. We are happy that Emilio is taking great care of your automotive needs. We appreciate your business and value you as our customer.

January 17, 2025

Very professional keeping me updated on what is going on with my vehicle and let me know what is recommended and what needs to be done. More

by BIRDIE_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
Jan 17, 2025 -

Wondries Toyota responded

Birdie_22, thank you for servicing with us and providing feedback. We are happy to hear you were well informed during the service process. We appreciate your business and value you as our customer.

January 16, 2025

IT SUCKS. I GOT THERE AT 1:50 pm AND THEY HAD ME WAITING MORE THAN 4 HOURS, FOR JUST AN OIL CHANGE . THIS GUY MATTEW HAM , NEVER BOTHERED TO CALL ME, EV More

by SON11AGUILAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MATTHEW HAM
Jan 16, 2025 -

Wondries Toyota responded

Son11Aguilas, thank you for servicing with us and providing feedback. We are sorry for the inconvenience of timing and lack of effective communication when vehicle was ready. Please reach out to the Service Drive Mgr, John Kan 626-289-8000 now or in future. We appreciate your business and value you as a customer.

January 16, 2025

Check-in was very quick and vehicle finished quickly with a text message to me More

by Rnbprofessor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Wondries Toyota responded

Rnbprofessor, thank you for servicing with us and providing feedback. We are happy to hear your service visit was efficient. We appreciate your business and value you as our customer.

January 16, 2025

Excellent service with Kanika very thorough and professional. Great experience overall. Will bring back for more. More

by AMIZINIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Wondries Toyota responded

AMIZINIAK, thank you for servicing with us and providing feedback. We are happy to hear Kanika and team provided an excellent service experience. We appreciate your business and look forward to serving you again as you have need.

January 16, 2025

I always go here for my car needs. Everyone is helpful, and friendly. Consider this place efficient and trustworthy. More

by EVELYNGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Wondries Toyota responded

EvelynGAM, thank you for returning to service with us. We are happy to hear you had another pleasant service experience. We appreciate your loyalty and value you as our customer.

January 16, 2025

Dealership needs to do a better job at cars being serviced. Shouldn’t take a day and a half to get an update and the customer being the one to call Toyota service for an update. More

by DIAROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di Wu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Wondries Toyota responded

DiaRobe, thank you for servicing with us and providing feedback. We strive for service excellence and apologize we have fallen short this time. We appreciate your business and value you as a customer.

January 16, 2025

Honest, clean, car was done on time, Definately I will bring my car back for service. More

by JCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know who service my car.
Jan 17, 2025 -

Wondries Toyota responded

JCesar, thank you for servicing with us. We are happy to hear you had a pleasant service experience. We appreciate your business and look forward to serving you again as you have need. We value you as our customer.

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