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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,192 Reviews

3,192 Reviews of Wondries Toyota - Service Center

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September 20, 2024

John in your services department has always been excellent. Original advisor did not call me back to inform me car was ready to pickup and update on diagnostics report. So I called the dept. John More

by PERLACB
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Wondries Toyota responded

PerlaCB, thank you for servicing with us and providing feedback. We are happy to hear that John Kan was available to help when you needed it. We appreciate your business and value you as a customer.

September 20, 2024

Very helpful, very friendly, very kind to the customer, knowledgeable to the customer need.good jobs More

by JULIENONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Wondries Toyota responded

Julienong, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Excellent service, good communication and friendly atmosphere. Timely pickup. Nice and clean dealership. Overall very good. More

by SPEEDIEEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Wondries Toyota responded

Speedieee99, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Was totally satisfied with the service but was unhappy about how things were switched around when it came to after service. We were misinformed about a catalytic converter plate that turns out to be just More

by diana.a2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Wondries Toyota responded

diana.a2006, thank you for servicing with us and providing feedback. We are happy to hear you were satisfied with your service experience. I am sorry there was a misunderstanding/misinformation regarding catalytic converter plate. If you would like to speak with Drive Mgr, John Kan 626-289-8000 please contact him.

September 19, 2024

Bad service bad communication to the costumer bad information they don’t care about costumer More

by Alonso argueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Wondries Toyota responded

Hello Alonso Argueta, thank you for visiting us and providing feedback. We are sorry to hear you had an unsatisfactory service visit. You are welcome to communicate with our Service Drive Mgr, John Kan 626-289-8000 if you wish to discuss your vehicle concerns. We appreciate your business and value you as a customer.

September 19, 2024

I felt like family with them. They listened to my concerns and helped me find the right car. Once my car was ordered they were in constant contact with me. Amazing communication a More

by heidiorico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Serna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana
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Sep 19, 2024 -

Wondries Toyota responded

heidiorico, Congratulations on finding the right car and thank you for placing your order. We are happy to hear Roberto and team treated you like family. We appreciate your business and value you as our customer.

September 19, 2024

Everyone was helpful and patient as it was my first time buying a car, and answered all questions. More

by tiffchang09
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Regalado
Report | Print
Sep 20, 2024 -

Wondries Toyota responded

tiffchang09, Congratulations on your new Toyota. We are happy to hear everyone was helpful and made a difference in your car buying experience. We appreciate your business and value you as a customer.

September 19, 2024

Excellent customer service and support, easy to talk to everyone at Wondries. Good job thanks. More

by Sallyflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Wondries Toyota responded

Sallyflo, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Isaac. We appreciate your business and value you as a customer.

September 19, 2024

Todd as always is wonderful to deal with. I am glad he’s been my service advisor. For many year. He’s my go to person. More

by ELVIAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Wondries Toyota responded

Elviay, thank you for servicing with us and providing feedback. We are happy to hear Todd continues to provide you with wonderful service. We appreciate your business and value you as our customer.

September 19, 2024

Todd tamaki, was very professional and took good care of me and my vehicle , thx More

by CHALERGTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Wondries Toyota responded

Chalergtl, thank you for servicing with us and providing feedback. We are happy to hear that Todd continues to serve you professionally. We appreciate your business and value you as our customer.

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