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Wondries Toyota - Service Center

Alhambra, CA

4.6
2,594 Reviews

2,594 Reviews of Wondries Toyota - Service Center

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December 22, 2024

Staffs were friendly and knowledgeable. Was able to fix my car issue in a timely manner. More

by jdphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

The dealership is really great and well manner the employee help during my visit for my car More

by marcosdelgado760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Mr. Gordon Li is nice, helpful, did all he could to try help us. we really appreciated. however, our car's GPS problem did not solved due to unknow reason. More

by ROOM
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Good dealership that’s able to handle a pretty good volume of service calls. Good customer service. More

by MARBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar. Good service.
December 21, 2024

There is no direct instruction on what to do with your car need directions or guidance or signs More

by LIZBRITO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Always professional and always on time. Very personable service advisors. Cashiers are very polite and friendly. More

by MKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I always receive good service and the staff is very friendly. They go all out to make sure everything is to your satisfaction at Wondries Toyota. More

by Esco.na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The wait time to do my oil change was very bad got there at 845 appoint was for 930 i end up leaving after 1230 asked about my car in front desk kept getting almost as a answer More

by 7rangel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Todd and the engineers went above and beyond to make my most recent experience a positive one. I will only take my car to Wondries for service because I trust everyone that I have had contact with and have More

by KIJON2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Dec 20, 2024 -

Wondries Toyota responded

KIJON2007, thank you for servicing with us and for providing feedback. We are happy to hear Todd and the Service team went above and beyond for you with a positive outcome. We appreciate your business and value you as our customer.

December 20, 2024

Service department is always courteous, professional and friendly. Sales department is the total opposite. They’re a bunch of sharks waiting to bite and insult you with the insignificant offers for your tra More

by WALFRED.MELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Wondries Toyota responded

Walfred.Melendez, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We are sorry to hear you have had an unsatisfactory experience with our Sales team. We appreciate your business and value you as a customer.

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