Wondries Toyota

I just don't advice people to even look for their cars no rven go there! Once they get their comm. they will ignore you! rven go there! Once they get their comm. they will ignore you! More

Took my Daughter's 2006 Prius in for 90,000 Mile service. Service was great, seemed a little expensive, but now that I'm retired, so does everything else these days. Car is running great. Was having Batte Service was great, seemed a little expensive, but now that I'm retired, so does everything else these days. Car is running great. Was having Battery trouble, but they determined that it just needed a good charge, and has been working well ever since. Also Tire Pressure light was flashing on, but just needed to adjust pressure to meet standards. why do I need to login and use a password? I already have too many things I need to remember. My brain is at maximum capacity. This should be simpler More

Jonathan, the drive manager is awful, providing unacceptable customer service. Basically this guy Alex told me one story with no charge, but Jon told me another with fully charge. Totally wasted my unacceptable customer service. Basically this guy Alex told me one story with no charge, but Jon told me another with fully charge. Totally wasted my time to go to this dealership. Alex, on the other hand, is a "good" actor. His attitude changes 180 degree. Never go back to them. More

November 10, 2009 Wondries Toyota/Scion Mr.Preston November 10, 2009 Wondries Toyota/Scion Mr.Preston Han General Sales Manager Dear Mr.Han, In response to your request for feedback November 10, 2009 Wondries Toyota/Scion Mr.Preston Han General Sales Manager Dear Mr.Han, In response to your request for feedback of my recent visit to Wondries Toyota. During my visit of your sedan and truck division, I had the worst experience possible. I encountered the most dishonest people in my life and I had the worse experience that I wouldn’t wish it upon my worst enemy. In the Sedan division, when I came to perches the car that was chosen a day before, I was told that the car is not available and that I have to chose another car which would cost me $700.00 more. Of course I would be paying $700.00 extra because they are giving me “a better car”. What they didn’t know was that I had already checked the yard and I knew the car was there. They where just trying to steel $700.00 from me. The other evidence that the car was available is that after I refused to perches the car, I received a call from the agent stating that the car I chose initially is ready to be picked up. What a joke? In this case the supervisor who was called Jaime was playing all these games. The JR sales person was great. The experience in the truck division was much worse than the sedan division. I felt as if I was about to be pistol-whipped any minute and my money was going to be taken away from me. First they tried to sell me a car that was twice more expensive then the one that I was interested in. Then they tried to fool me in calculating the tax. Although I was participating in the Clunker Program and the tax should only apply to price of the money minus clunker, they where calculating the tax based on price of the car without reduction of clunker price. After I caught them on each step, they said that I could have the car within two days because it was not available. After I persuade the car for two days I was told in the rudest possible way that the car is not ready. Presently I am consulting with a lawyer and writing a letter to the DMV and trying to interview the customers who participated in the clunker program and where cheated on your tax calculations by your company. So I can start a class action suit agents your company. Sincerely, Ferhat Hanaci Glass on Glass Doors and Windows 65 W Del Mar Blvd Pasadena, CA, 91105 (626) 578-9222 If they have done this to you please call us. More

It was a Sunday morning when my girlfriend and I along with her brother decided to visit our local car dealers. We had our minds set on something small, Honda Fit, Yaris or something of that nature. Whe with her brother decided to visit our local car dealers. We had our minds set on something small, Honda Fit, Yaris or something of that nature. When we arrived at Wondries, we were approached by a Sales rep, standard procedure. He greated us, yap yap yap... After testing two cars, the Yaris and the Corolla, we had our eyes set on the Scion XD. For those of you who haven't been there, the Scions are on the West end of their dealership. The two cars that we tested were on the East end. We were specifically told to head back to the East end because that is where he will meet us with the Scion. The sales rep left for the office to get the keys for the Scion, which is only a 2 min. walk away from where we were. 10 mins passed before we started walking back to the east. As we approach the office, our sales rep rushed out of the office where he was supposedly getting the key and started yelling at us, literally. He thought he had told us to stay at the West end, but instead he saw us heading away from where he wanted us to be. All three of us heard "East end." So he began giving us crap about how he disliked doing business with young people and such. He walked away and told us to find another sales rep. This all happened so fast and we were just shunned. Need I say more? More

In addition to not properly identifying himself in a voicemail message (I mean really, how am I supposed to know who you are?), this joker Nash Jiminez calls me about a price quote on a Yaris. I'm not s voicemail message (I mean really, how am I supposed to know who you are?), this joker Nash Jiminez calls me about a price quote on a Yaris. I'm not sure about his grasp on the English, but when I told him I could get the car for at least $500 less than his quote and he had stated he couldn't beat it, he then asked me to come in for a visit. What?! What kind of logic is that? Don't let dealerships sucker you- this one sounds like one of those places. Try Penske, Frontier or Marina Del Rey Toyota. I've gotten some good quotes and friendly answers at those places (not to mention I bought my '06 from Penske) More

Since my maintenance from the beginning, they have dropped the ball on all the easy details. Aside from maintenance, they have on all occasions incorrectly or failed to update my phone number result dropped the ball on all the easy details. Aside from maintenance, they have on all occasions incorrectly or failed to update my phone number result in me having to check on their progress each time. On the major service occasions, they were suppose to wash the car as well, but only washed half of it. The final time, they didn't wash it at all even though it was included in the $400.00 major maintenance which is clearly stated in the brochure. I left a message with the customer relations manager and yet to receive an apology or anything. Go figure. More

When my trade-in value ($15,000) was given to me by Paul, I told him that I expected more and that I would come back and purchase the Yaris when I sold my car myself. He became hostile in tone and told me " I told him that I expected more and that I would come back and purchase the Yaris when I sold my car myself. He became hostile in tone and told me "DON'T COME BACK THEN" if your not happy. I have purchased a Nissan from Wondries about 1 1/2 years ago and paid cash. I had no complaints then, but my experiance today was BAD. More

This dealership sucks big time! they don't disclose in a previous purchase that they altered the car and that the manufacturer's informed us they didn't know notingh of such alteratios. They made us to buy previous purchase that they altered the car and that the manufacturer's informed us they didn't know notingh of such alteratios. They made us to buy 7 years extra warrany, because they know the vehicle is not manufactured sealed anymore. Don't go to this dealership at all!!! Please shop at other Toyota and make sure you don't give your business. Even their Corporation name appears to be suspended from the California Secretary of State department of Corporations, this will tell you how bad they are. More

What more can you ask for? How about some SERVICE?! This place is one of the worst toyota dealerships I've ever visited. I tell them something is wrong and they tell me, "thats normal". You tell tha This place is one of the worst toyota dealerships I've ever visited. I tell them something is wrong and they tell me, "thats normal". You tell that to little girls who dont know jack about cars. Why would you lie to a guy who knows more about his toyota then any of your idiotic techs (besides the master tech)? A warranty is useless in wondries toyota because when you have a warranty, every creaking and ticking noise that you hear from your car is "normal". What more can you ask for? How about techs who knows how to drive a 6 spd transmission? Or atlease have the sense to look the the shift-knob after stalling 4 times because he couldn't find reverse. After I confronted this situation to the service manager, guess what he said? "Its okay, your car has a special clutch that can handle the stress". Hmmm...I wonder what kind of "special" clutch my 2001 Celica gt-s has??? NONE! It has the same type of clutch found in any sub-$100k car in the market. My clutch was toast from the idiot putting the car in 6th gear and revving the crap out of it. WORST TOYOTA DEALER IN S. CALIFORNIA!!!!!! More