Wondries Toyota

Excellent customer service from Di Di was awesome. It vwas an A+++ service I received when i brought qmy toyota highlander for a schedule maintenance. Customer lounge area is nice. Di was awesome. It vwas an A+++ service I received when i brought qmy toyota highlander for a schedule maintenance. Customer lounge area is nice. More

Great service as usual! I took my car into Wondries for an oil change, tire rotation, and to check why my air conditioning (A/C) wasn't working properly. As usual, I was gree I took my car into Wondries for an oil change, tire rotation, and to check why my air conditioning (A/C) wasn't working properly. As usual, I was greeted with a smile and, after a little bit of a wait, was taken to the service desk where John asked about the issues I as having with my A/C. He let me know that they would look into the possible reasons for my problems and would get back to me. He called and updated me, as promised and, let me know what the problem was and about how long it would take to finish the work. He called again when my car was finished. When I arrived to pick up the car John explained what they had done and even had my car washed too. Great service as usual. I will definitely be back. More

Regular maintenance It was pleasant and helpful. The dealership is friendly and offers timely service. I am comfortable coming back for future service. Thank you very muc It was pleasant and helpful. The dealership is friendly and offers timely service. I am comfortable coming back for future service. Thank you very much. More

Recall for airbag replacement I received a postcard from Toyota to take care of an airbag replacement. I called the toll free number and they directed me to Wondries Toyota. I ca I received a postcard from Toyota to take care of an airbag replacement. I called the toll free number and they directed me to Wondries Toyota. I called and they promptly made an appointment at my convenience. I arrived and was informed there were two recalls and they would handle both of them. They said they would call me by 3 PM, but they actually called me at 2 PM. Everything was great and the transaction was smoothly executed. Wondries Toyota gives 5 star service! More

Good Job Di Wu. Is professional, courteous and helpful. He explains what work needs to be done and is fair and honest. It’s a pleasure working with him for all Di Wu. Is professional, courteous and helpful. He explains what work needs to be done and is fair and honest. It’s a pleasure working with him for all my service needs. More

Friendly, quick service My service advisor was friendly and quick. Service was done quickly. Valet was nice and the wash was great. Thank you! Will be coming back My service advisor was friendly and quick. Service was done quickly. Valet was nice and the wash was great. Thank you! Will be coming back More

Excellent service!!! Wondries is the only place Where i would take all 5 of my cars to for all servicing. Todd and John in servicing are amazing! I buy all my cars at Wond Wondries is the only place Where i would take all 5 of my cars to for all servicing. Todd and John in servicing are amazing! I buy all my cars at Wondries because Todd and John take such great care of my cars when i take them in for servicing or any issues. They are the best! More

Horrible The guy in glasses helped one of the ladies to cut the line behind us. Obviously she was number 6 we were number 5, I had to stand there like an idiot The guy in glasses helped one of the ladies to cut the line behind us. Obviously she was number 6 we were number 5, I had to stand there like an idiot to hear the lady asking a thousand questions.After helping her, the guy just said oh we are extremely busy today. My poor little one-year-old baby had to wait in another car for over 20min. I understand you guys are busy but I don’t appreciate you cut the line cause you knew that lady I guess. More

Nice people! Kanika Kiev always extends great help. You can trust her pre assessment with whatever issues you have in your car. Nelson is also always willing to s Kanika Kiev always extends great help. You can trust her pre assessment with whatever issues you have in your car. Nelson is also always willing to satisfy his customer . Just don't deal with Alex, he won't give any help. I wish this guy should learn more on customer service /satisfaction. More

Terrible Wondries Toyota service experience It is Terrible experience in Wondries Toyota. Last time I took service in wondries toyota. Only 5 days later,when I got to Arizona ,i cannot start my It is Terrible experience in Wondries Toyota. Last time I took service in wondries toyota. Only 5 days later,when I got to Arizona ,i cannot start my car,I called wondries toyota,nobody told me how to do. I had to look for a small car repair shop in a gas station. My car battery was broken and I have to buy a new one. When I came back LA and went to Wondries Toyota,nobody is responsible for my experience. I just wonder that only 5 days after service my car battery cannot be used,why? also the service list showed my car battery is good. Bad bad service. Until now Wondries Toyota is not responsible for my car. I will post my experience in the internet and tell people the bad toyota service More