Wondries Toyota

Not very helpful I have a 4 year truck with low miles. And the battery died .it was leaking acid and it corroded the terminals that said I could not easily change the I have a 4 year truck with low miles. And the battery died .it was leaking acid and it corroded the terminals that said I could not easily change the battery myself which would have saved me a bunch. So I was basically stuck with going to the dealership . When i related my concerns to the service writer I got zero help he just nodded and smiled as if he wasn’t even listening. I get email coupons and then the cashier told me sorry she could not add them that had to be done “before” ahhh. Now I’m frustrated and want to go. I guess this is how Toyota works? The vehicles are so popular that they don’t have to work to keep customers? I did not purchase my vehicle at this dealership for the same reasons their service department has now alienated me the truck is running great but 185 bucks for a simple fix I could have done on a pet that should not have been broken More

Quick write up. Great service! The best experience yet! Quick write up. The advisor communicated all repairs performed on my vehicle. The vehicle was delivered clean. Cant ask fo The best experience yet! Quick write up. The advisor communicated all repairs performed on my vehicle. The vehicle was delivered clean. Cant ask for a better service experience. Thank you Kanika! More

Services The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. I The facility is conveniently located and the services are excellent. The waiting area is roomy and comfortable, it is also very clean and organized. It’s a first class facility. More

Great!!! Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. Di We and John Kan are Excellent Service Managers. I always feel I'm in good hands. I will definitely continue with their service dep. More

Don’t use their “shuttle” service Timing on my car getting its regular maintenance and quick car wash was great. However, they do not provide a shuttle service like advertised on their Timing on my car getting its regular maintenance and quick car wash was great. However, they do not provide a shuttle service like advertised on their website. They will uber you where you need to go. However, you have no control over contacting your uber for pickup clarification. Toyota will not reimburse you if you use your own uber/lyft account. Took 4 tries before I finally got picked up. Also, key chains fell off my key and instead of letting me know they just left it on my passenger seat. Had I not moved stuff around I wouldn’t have found them and assumed Toyota lost them. They just need to pay attention to detail but overall the quickness of getting my car back was nice, the people are nice. More

Service Want to give praised for the service I received. Went on a sat around 10 with no appt and was taken right away. The overall wait was not bad at all f Want to give praised for the service I received. Went on a sat around 10 with no appt and was taken right away. The overall wait was not bad at all for a sat but staff and management was above and beyond my expectations. Keep up the good work More

Not so happy I’m a bit upset. I wasn’t offered a car wash, considering I paid $180 for over priced service, the least you can do is give me a complimentary car was I’m a bit upset. I wasn’t offered a car wash, considering I paid $180 for over priced service, the least you can do is give me a complimentary car wash.. I was told I’d have to wait an hour for a wash, even though my car had been ready for two hours. How rude! I was t even offered coffee or water! The only good thing out of my visit is they took me 20 mins ahead of my appointment. More

Good service It was a good service. I was told the car will be done by 2 to 3 hours. I went home. 2 hours later, I received a phone call said my car is ready. It was a good service. I was told the car will be done by 2 to 3 hours. I went home. 2 hours later, I received a phone call said my car is ready. More

Great service I had 2 cars serviced. The service by David Jackson was amazing. He kept me up to date on how long it was going to take. They detected a simple issue I had 2 cars serviced. The service by David Jackson was amazing. He kept me up to date on how long it was going to take. They detected a simple issue which was solved the same day within a couple hours. More

Car service I gave this rating because the service was quick and easy. My service was done on time and they even included a complimentary wash! Ramon was very hel I gave this rating because the service was quick and easy. My service was done on time and they even included a complimentary wash! Ramon was very helpful and look forward to coming back for my next service in 6 months. More