Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wolverine Spartan Toyota of Lansing
Lansing, MI
1,100 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,100 reviews
April 22, 2015
Corin was extremely personable, professional, knowledgable Corin was great to work with; she was prompt to return calls and help with any issues. She helped me with all the settings in my car before I left and Corin was great to work with; she was prompt to return calls and help with any issues. She helped me with all the settings in my car before I left and explained features in terms I was able to understand. She was very personable and took the stress out of purchasing a new car. The sales manager was very professional and helpful as well. My previous car was purchased from this dealership and I have yet to have a bad experience here. Quality service and honest people. Nicole More
by nszynda
Employees Worked With
Corin Mittan
April 18, 2015
Stress free buying experience My wife and I bought a 2015 Prius from Matt Pappas. Matt was very professional, friendly, and helpful. I usually dread car shopping, but this experien My wife and I bought a 2015 Prius from Matt Pappas. Matt was very professional, friendly, and helpful. I usually dread car shopping, but this experience was stress-free, and pleasant. I would recommend Spartan Toyota without hesitation to anyone. More
by Eric26
Employees Worked With
Matthew Pappas
April 14, 2015
Outstanding Service I had a five star experience at Spartan Toyota working with Corin Mittan. She provided superior service and really went above and beyond to help me g I had a five star experience at Spartan Toyota working with Corin Mittan. She provided superior service and really went above and beyond to help me get a brand new vehicle. I'll definitely be returning with friends and family! More
by conklm
Employees Worked With
Corin Mittan
April 01, 2015
Car Leasing I had the pleasure of working with Matt Pappas. He was very personable and knowledgeable throughout the whole process. He answered my numerous questi I had the pleasure of working with Matt Pappas. He was very personable and knowledgeable throughout the whole process. He answered my numerous questions and made sure I got what I wanted in my new car. I highly recommend him! More
by Brittany
Employees Worked With
Matthew Pappas
March 25, 2015
High Pressure Salesman I like Toyotas, have owned 5 in past 20 years, one vehicle had over 140,000 miles, no problems until a deer jumped in front of vehicle. My lease con I like Toyotas, have owned 5 in past 20 years, one vehicle had over 140,000 miles, no problems until a deer jumped in front of vehicle. My lease contract was up on my 2011 vehicle, it needed to be turned in, or purchased. I wished to purchase vehicle, the salesman wanted a sale. Young sales-woman was attempting to assist me when another salesman stepped in and bullied me about purchasing/leasing another vehicle. I said that I was happy with my 3 year old vehicle, no problems, and wanted to purchase it. I did not want a higher monthly payment, I am retired. He would not facilitate me to buy that vehicle, would give me no paperwork, or no payment papers. He kept insisting I drive in several new vehicles, they seemed very similar to one I had drove for 3 years. Salesperson kept saying that I needed a vehicle in a new color!!!! as I has said the vehicle I drove was not my preferred color when asked. However, the color means very little to me, just so that it doesn't show the dirt too much.... Salesman kept saying that the 3 year old vehicle was going to start having mechanical problems, would need a set of new tires, etc.... I drove one Toyota for 10+ years with no real problems, salesman was just trying to pressure me into buying a new vehicle... At that point I just gave up, and I have regretted it ever since. The financial end of the dealership has given me nothing but grief on the vehicle that was traded in there were no problems on the trade in, it had been serviced regularly, was low mileage, and in very good condition, however now have received several letters saying that it "had excessive" wear and tear, and asking for additional payments, threatening to turn me into the credit bureaus if I do not pay for these "problems." This entire transaction has left a terrible impression concerning the dealership and the Toyota Financial Corporation. More
by Grandma
Employees Worked With
Duane Dorazio, Corin Mittan
March 22, 2015
Great This is our third new vehicle purchased here and we are always very happy with the customer service in every aspect of service and all other aspects This is our third new vehicle purchased here and we are always very happy with the customer service in every aspect of service and all other aspects of interaction at this dealership! Jerome Edwards is very nice to customers. More
by Gene
Employees Worked With
Jerome Edwards
March 21, 2015
Very happy with our experience We worked with Matt for the purchase of our new car and he worked hard for us to get our best deal. Even though we ran a bit late, he never made us fe We worked with Matt for the purchase of our new car and he worked hard for us to get our best deal. Even though we ran a bit late, he never made us feel rushed. The whole staff was very friendly and quite a few struck up conversation with us. Very happy with our new car and the whole experience. More
by Nancy
Employees Worked With
Alec with finance, Jim Keyton, Matthew Pappas
March 10, 2015
Dedicated to the Best Since 1989, I have continued to do business with Spartan Toyota when I bought my first Camry. In 1993, I leased my 2nd Camry, and now, 26 years later Since 1989, I have continued to do business with Spartan Toyota when I bought my first Camry. In 1993, I leased my 2nd Camry, and now, 26 years later, I continue to do business with Spartan Toyota. February of this year, I drove off the lot my 10th Toyota vehicle. It has been a pleasure doing business with Spartan Toyota. They have my loyalty from management, to sales agents and service personnel. It is their openness, their fair practices, taking the time to listen and to meet your needs in a vehicle. Spartan Toyota not only sells you a vehicle at the best market price, they stand behind their product. As a woman, I have so enjoyed their commitment to me, as a returning customer. From family, to neighbors, to working colleagues, and dear friends, I've made believers of the quality of Toyota and doing business with Spartan Toyota, inspiring many of them to make their next vehicle a Toyota from Spartan Toyota. More
by Cathyann
Employees Worked With
Jim Keyton, Trish Simpson, Stefan Garrison, Duane Dorazio, Joe Criscuolo
March 01, 2015
Great experience with Corin My boyfriend and I had a great experience with Corin. She was professional without being a stereotypical pushy car salesman. She helped us find the pe My boyfriend and I had a great experience with Corin. She was professional without being a stereotypical pushy car salesman. She helped us find the perfect fit for our life style. More
by Stephaniemarie
Employees Worked With
Corin Mittan
February 24, 2015
Reinvigorating After having my dreams of a new(used) truck to upgrade from my old one dashed, the gentlemen I met at this dealership restored my hope of upgrading to After having my dreams of a new(used) truck to upgrade from my old one dashed, the gentlemen I met at this dealership restored my hope of upgrading to a newer nicer vehicle. Though I did not purchase a vehicle from them I did in fact feel the need to let folks know that I test drove a Toyota Tundra and was surprised at how much I liked it. If i had not found the vehicle I had set my mind on later that same afternoon I would have returned and purchased that truck . Tom Baker and the other gentleman had truly given me all the reasons I needed had it been necessary. More
by Michael
