Wolverine Spartan Toyota of Lansing

Terry does a great job! Terry always does a great job! He explains things well, answers any questions I have, is always very helpful. Highly recommend Terry and Spartan Toy Terry always does a great job! He explains things well, answers any questions I have, is always very helpful. Highly recommend Terry and Spartan Toyota!! More

Excellent As a new car owner at age 85 I appreciated the attention given to my concerns about what my car needed in maintenance annually given I only drive it a As a new car owner at age 85 I appreciated the attention given to my concerns about what my car needed in maintenance annually given I only drive it around 5000 miles per year. The car gets me from point A to point B and ,if it doesn't, I call Toyota. More

Excellent customer service Went in to have tire pressure checked due to freezing temperatures. Staff was extremely responsive and courteous and did not push for services I do no Went in to have tire pressure checked due to freezing temperatures. Staff was extremely responsive and courteous and did not push for services I do not need. This is the way to get repeat customers. More

Soeedy service Went in to get a potential problem checked out. Relieved that it wasn’t. While hood was up the service rep noticed washer fluid was low and filled it. Went in to get a potential problem checked out. Relieved that it wasn’t. While hood was up the service rep noticed washer fluid was low and filled it. I asked that tire tred be checked. It was borderline on three of the four tires. I asked how long to get new tires and was out the door in an hour. PS: our household has been driving Toyota’s since 1980 and the quality of Toyota’s just keeps getting better and better. I don’t sell or trade my cars; when my son needs a new car(after several 100,000 miles, I give him mine and I get a new one. Everybody wins. My wife loved her Saturns but we finally got her into a Toyota and she said the other day she’s sorry she didn’t make the switch sooner. Thanks, Toyota! More

Couldn't be happier with the service!! I went in just to have my tires filled with air and left with a lot of extras. As always, Spartan Toyota goes way above and beyond. I couldn't be ha I went in just to have my tires filled with air and left with a lot of extras. As always, Spartan Toyota goes way above and beyond. I couldn't be happier with the service. Thank you!!! More

90k service Professional,prompt, courteous. Always finished in less time than estimated. Keep one apprised of unexpected difficulties.. Helpful in scheduling Professional,prompt, courteous. Always finished in less time than estimated. Keep one apprised of unexpected difficulties.. Helpful in scheduling future appointments . Will continue to have my Prius serviced at Spartan Toyota. More

Wonderful Representatives was very professional and knowledgeable. Very friendly. Advised me that he would get in touch with me as soon as he knew anything. Loo Representatives was very professional and knowledgeable. Very friendly. Advised me that he would get in touch with me as soon as he knew anything. Looking forward to working with him again. More

Service is no pressure and manager is awesome No pressure or add on items when you bring in your car for service. Joe the manager is great. Boris got my recall taken care of at a oil change saving No pressure or add on items when you bring in your car for service. Joe the manager is great. Boris got my recall taken care of at a oil change saving me a trip back to the dealership. More

"In and Out quickly" Brought my car in for an oil change and tire rotation. They found a couple of other issues that I will address at the 100,000 mile service. Quick and Brought my car in for an oil change and tire rotation. They found a couple of other issues that I will address at the 100,000 mile service. Quick and responsive and I do appreciate the car wash! More

Cody was excellent. This service experience on a recall was the best yet. Keep up the great work. Cody is a tribute to Toyota. He answered all my questions and kept me This service experience on a recall was the best yet. Keep up the great work. Cody is a tribute to Toyota. He answered all my questions and kept me appraised when it would be ready. Very competent and trustworthy. More