
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Just excellent. Always excellent. Service department always friendly and knowledgeable. Mr. Moubray, my service rep is always courteous and friendly - his grandfather Always excellent. Service department always friendly and knowledgeable. Mr. Moubray, my service rep is always courteous and friendly - his grandfather and my father were neighbors. More
efficient, solid service service at spartan toyota is a pleasant experience. They try to do the job in the least amount of time, charging the least amount they can while doin service at spartan toyota is a pleasant experience. They try to do the job in the least amount of time, charging the least amount they can while doing the best job they can. What more can you ask for service? The waiting room is pretty pleasant too. More
Easy, friendly and quick service I have routinely had my vehicle serviced at this dealership for the past year. With very few exceptions, I have been able to get my vehicle serviced I have routinely had my vehicle serviced at this dealership for the past year. With very few exceptions, I have been able to get my vehicle serviced and back on the road within an hour during my lunch hour. It is especially impressive on their busier days! More
Great customer service in both service & sales0 Every time I go to Spartan Toyota whether it be for service or sales needs I receive great customer service. The Service Center staff that I have dea Every time I go to Spartan Toyota whether it be for service or sales needs I receive great customer service. The Service Center staff that I have dealt with are extremely helpful in answering questions I might have, even if some questions I ask are humorous (they know how to interact with people). Having service work performed on my vehicle is a breeze. The sales team I have interacted with have become like family, honest & caring, you don't get that feeling everywhere! I love my Highlander, built with quality, smooth ride and has a great resale value. I have been a Spartan Toyota supporter at the same location for over 25 years! More
Excellent Customer Service Everybody is very friendly and treats you with respect. They try to sell their product but at the same time they are very cooperative and professional Everybody is very friendly and treats you with respect. They try to sell their product but at the same time they are very cooperative and professional. More
25,000 Mile Check-up Smooth Experience Taking my vehicle to Spartan Toyota always goes well. The staff is courteous and knowledgeable. The wait in the customer lounge is usually about an ho Taking my vehicle to Spartan Toyota always goes well. The staff is courteous and knowledgeable. The wait in the customer lounge is usually about an hour for check-ups and/or oil changes. And best of all you get your vehicle back all nice and clean! More
Very Helpful, We have been with Spartan Toyota for 12 years, With all the service people we have worked with I call them my Toyota Kids. Some have grown up and move We have been with Spartan Toyota for 12 years, With all the service people we have worked with I call them my Toyota Kids. Some have grown up and moved on. Spartan does hire great service people. This time we met Reese, A very friendly caring and personable young man. Cory is the service manager which is a very helpful and caring young man. The ones that work on my cars always do a great job. First time and fixed. No return for the same problem. We love Toyota. More
tire rotation The service was fast, efficient, and staff was friendly. I have a new Camry, so I am a new customer at the Service Center. Very impressed. The service was fast, efficient, and staff was friendly. I have a new Camry, so I am a new customer at the Service Center. Very impressed. More
Excellent service from Joshua Conners, thank you! My service representative, Joshua Conners, was outstanding. I only went in for an oil change, but he found a way to help me with my muffler, and help My service representative, Joshua Conners, was outstanding. I only went in for an oil change, but he found a way to help me with my muffler, and helped saved on the costs. GREATLY appreciated! Everything was done in just two hours. Thank you so much Joshua and Spartan Toyota! More
Always Excellent Service Even though this service encounter was just for an oil change, there was quick, friendly and courteous treatment from the service technicians. The wai Even though this service encounter was just for an oil change, there was quick, friendly and courteous treatment from the service technicians. The wait time was very reasonable. Very good experience. More