Wolverine Spartan Toyota of Lansing

Service dept fine. But I wish they would help put the seat back where it was when I arrived. I’m short and disabled. But I wish they would help put the seat back where it was when I arrived. I’m short and disabled. More

Took me on time gave updates via text appreciate the car wash afterward listened to what I had to say about needs of vehicle wash afterward listened to what I had to say about needs of vehicle More

5000 mile checkup resulted in a thorough report and took slightly longer than an hour slightly longer than an hour More

Gerry and Sim are outstanding! ! So helpful, knowledgeable , and patient ! Thank you so much guys!! ! So helpful, knowledgeable , and patient ! Thank you so much guys!! More

Service Department is always superb. Terry had ny rattlinguffler checked and fixed along with my trunk bar issue. Terry had ny rattlinguffler checked and fixed along with my trunk bar issue. More

Ask for Nino — best sales associate there. She tailored the purchase process to us and was informative, honest and engaging, working hard for us without being pushy. She tailored the purchase process to us and was informative, honest and engaging, working hard for us without being pushy. More

Got there today for maintenance & recall and 25000 mile check, to be informed I was past the time for the free checkup. The service manager told me it would now cost me over $30.00 to have it done. My wi check, to be informed I was past the time for the free checkup. The service manager told me it would now cost me over $30.00 to have it done. My wife and I have recentl had major had surgeries and haven’t driven much. I was then told our $29.95 cost for an oil change was no longer in effect. it will now cost between $70-80 for the service. We were never notified about this. I tried to talk to my salesman Stephan but he was to busy to see us 🖕. You will Never see us or our vehicle again. I’m not done I’ll be contacting Toyota about this problem. Again 🖕to Spartan Toyota. More

Prompt service. And good explanation of service to be done. All ways very professional. The end And good explanation of service to be done. All ways very professional. The end More

Gerry is a professional. Great service. He takes care of you. Will refer other friends to him. Great service. He takes care of you. Will refer other friends to him. More

Courteous, explain the repairs to be undertaken, and cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! More