Wolverine Spartan Toyota of Lansing
Lansing, MI
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Courteous, explain the repairs to be undertaken, and cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! More
Clean, inviting, Mike smith seemed overworked so was a bit impatient , quick appoint, nice car wash, good waiting area, I could find a quiet area bit impatient , quick appoint, nice car wash, good waiting area, I could find a quiet area More
Check-in was easy. Mike was friendly and helpful, giving me contact information if needed while car was being serviced. I especially appreciated that he respected my ch Mike was friendly and helpful, giving me contact information if needed while car was being serviced. I especially appreciated that he respected my choices regarding car maintenance More
As always over the last 26 years, the service was excellent. Mr. Terry Mulbray and the service staff have continually serviced my 98 Camry which only has 196K miles. Simply outstanding over the years excellent. Mr. Terry Mulbray and the service staff have continually serviced my 98 Camry which only has 196K miles. Simply outstanding over the years. More
Overall, we had a pretty good experience. Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehic Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehicle and ultimately went with a used vehicle More
This is the 2nd time I've bought from S. T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mil T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mile radius from my home and yet I came back to S.T. where I live. Plus, the trust level, honesty, and willingness to make everything work for us went above and beyond! More
Fast service, very efficient and Michael in Service was very helpful. Scheduled appointment got somehow messed up, but Michael still took care of us without a scheduled appointment and without any hassle. very helpful. Scheduled appointment got somehow messed up, but Michael still took care of us without a scheduled appointment and without any hassle. Very much appreciate the great Customer Service More
Excellent service by professionals the staff was friendly and helpful I would not hesitate in recommending this dealership to all my friends and family and helpful I would not hesitate in recommending this dealership to all my friends and family More