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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,080 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,080 reviews

July 18, 2024

Courteous, explain the repairs to be undertaken, and cost. Give you heads-up of experience to anticipate: time to wait, and expected driving performance! More

by lowhimalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laritza
Jul 19, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thanks for sharing your experience! We're glad to hear our team at Spartan Toyota provided clear communication and courteous service. Safe driving!

June 19, 2024

Clean, inviting, Mike smith seemed overworked so was a bit impatient , quick appoint, nice car wash, good waiting area, I could find a quiet area More

by douglasholem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Jun 24, 2024 -

Wolverine Spartan Toyota of Lansing responded

Douglas, thanks for sharing your feedback! We're glad you enjoyed the facilities at Spartan Toyota and we appreciate your concern as well. Safe travels!

June 12, 2024

Check-in was easy. Mike was friendly and helpful, giving me contact information if needed while car was being serviced. I especially appreciated that he respected my ch More

by Mbrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Terry Moubray
Jun 13, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thanks for sharing your experience! We're glad to hear Mike made the check-in process smooth and respected your maintenance choices at Spartan Toyota. We appreciate your feedback!

June 05, 2024

As always over the last 26 years, the service was excellent. Mr. Terry Mulbray and the service staff have continually serviced my 98 Camry which only has 196K miles. Simply outstanding over the years More

by Tony Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic, Mr. David Rhines MI Lic #M172826, Terry Moubray, Todd Driver
Jun 06, 2024 -

Wolverine Spartan Toyota of Lansing responded

Tony, thank you for your loyalty and kind words! We're delighted to hear that Terry and the Spartan Toyota service team have consistently provided excellent care for your Toyota Camry over the years.

May 23, 2024

Overall, we had a pretty good experience. Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehic More

by ml13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Butcher, Randy
May 24, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for sharing your experience. We're glad to hear it was overall positive, though we apologize for any confusion regarding scheduling and vehicle availability. Enjoy your new ride!

May 08, 2024

This is the 2nd time I've bought from S. T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mil More

by rjlower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Palmer, Gerry Sibanda
May 08, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to know that Gerry and our team at Spartan Toyota have earned your trust over the years. Thank you for choosing us again! We appreciate your support and are here for any of your future needs!

April 28, 2024

Always top notch professional and courtesies Mike Smith the best service Man there hands down More

by Doriangdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE SMITH THE BEST!
Apr 29, 2024 -

Wolverine Spartan Toyota of Lansing responded

It was our pleasure to assist you. Thank you from all of us here at Spartan Toyota!

April 28, 2024

Fast service, very efficient and Michael in Service was very helpful. Scheduled appointment got somehow messed up, but Michael still took care of us without a scheduled appointment and without any hassle. More

by kkas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Apr 29, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're glad to know that Michael and our team at Spartan Toyota were able to provide you with efficient service, even without a scheduled appointment. We appreciate your kind words about our customer service!

April 18, 2024

Vehicle appointment was done in a timely matter. Service department was knowledgeable about why my vehicle was getting the work done. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Apr 18, 2024 -

Wolverine Spartan Toyota of Lansing responded

Mark, we're glad to know that our service department at Spartan Toyota was able to assist you efficiently and effectively. Thanks for your positive feedback!

April 18, 2024

Excellent service by professionals the staff was friendly and helpful I would not hesitate in recommending this dealership to all my friends and family More

by Tami Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Apr 18, 2024 -

Wolverine Spartan Toyota of Lansing responded

Tami, we're so glad to know you had an excellent experience with our team at Spartan Toyota. Thanks for recommending us to your friends and family!