Back

Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,098 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

Directions

By Type

Showing 1,098 reviews

December 31, 2024

Had a great experience with Michael in the service department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the cu More

by C Thompson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jan 02, 2025 -

Wolverine Spartan Toyota of Lansing responded

Thank you for sharing your experience with Michael and the service team at Spartan Toyota! We're glad to hear that he turned things around after a longer wait time. We appreciate your feedback and look forward to serving you again in the future!

December 21, 2024

Jake was great to work with. So was Jerry. Both made the deal go smoothly. More

by Garystow16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Thrush, Gerry Sibanda
Dec 23, 2024 -

Wolverine Spartan Toyota of Lansing responded

Gary, congratulations on your new ride! We are thrilled to hear that Jake and Jerry were a pleasure to work with. Thanks for choosing Spartan Toyota!

December 17, 2024

Lawrence Dixon got us the car we wanted. Kept us posted on when it would arrive. Made the purchase smooth and easy. More

by Scottej48653
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Dixon
Dec 17, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're pleased to hear that Lawrence made your car-buying experience smooth and easy at Spartan Toyota. Thank you for sharing this positive feedback, and enjoy your new vehicle!

December 13, 2024

I had a 10:00 appointment for an oil change. I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only c More

by jhr54bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Konkel
Dec 13, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for sharing your feedback with us. We apologize for the delay during your visit to Spartan Toyota and appreciate your patience. We'll work on improving communication regarding wait times in the future, and we hope to provide a smoother experience next time!

December 13, 2024

As with most things in business and in life "it's the people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Terry Moubray
Dec 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Frank, it's wonderful to hear that Mike and Jerry have made such a positive impact on your experiences with Spartan Toyota. We truly appreciate the kind words and are grateful for your continued support despite the distance!

December 12, 2024

Jerome and the rest of the team really made it fast, friendly, and cost effective for me to get into a new Toyota Camry. Really appreciate their expertise and care. More

by Masclaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randal Herron, Jerome Edwards
Dec 13, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're happy to hear that Jerome and the Spartan Toyota team provided a fast, friendly, and cost-effective experience for your new Camry purchase. Thank you for recognizing their expertise and care!

December 11, 2024

I purchased a 2025 Toyota RAV4 yesterday from Spartan Toyota. The salesman, Jeff Rawson and the finance person, Randy, were excellent to work with. They answered all of my questions and were very knowled More

by Nortonb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Rawson, Randy in Finance
Dec 11, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for choosing Spartan Toyota for your new 2025 Toyota RAV4! We're delighted to hear that Jeff and Randy provided excellent service and answered all your questions. Enjoy the ride, and feel free to reach out if you need anything else!

November 26, 2024

I’m very grateful with the excellent customer service. All technicians are working great for our satisfaction More

by miliskapelaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Nov 26, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to hear that our team at Spartan Toyota provided excellent customer service and met your satisfaction. Thank you for the kind words!

November 18, 2024

Issue of squeaky brakes dealt with fairly and promptly. There was No charge, which was appreciated. More

by Henlar@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Nov 19, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for putting your trust in the Spartan Toyota team! Safe travels!

November 06, 2024

Salesman Jeff and finance manager Randall at Spartan Toyota treated me in a professional and friendly manner. They were very knowledgeable about their products and a pleasure to deal with. More

by wfkaschell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Rawson in sales
Nov 07, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're delighted to hear that Jeff and Randall provided you with a professional and friendly experience at Spartan Toyota. Thank you for sharing your positive feedback, we appreciate it!