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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,080 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,080 reviews

September 19, 2024

Was greeted upon arrival, was kept inform of status of my car, and was checked out in a timely manner More

by candiecane018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department, did not work with terry at all. Just Mike , Terry Moubray
Sep 20, 2024 -

Wolverine Spartan Toyota of Lansing responded

We're glad to hear you had a smooth and efficient experience at Spartan Toyota. Thanks for sharing your feedback!

September 14, 2024

Service dept fine. But I wish they would help put the seat back where it was when I arrived. I’m short and disabled. More

by Rjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Rjacobs, thank you for your feedback. We'll make sure to address this with our service team at Spartan Toyota to improve the experience for all customers. We appreciate your input!

September 13, 2024

Took me on time gave updates via text appreciate the car wash afterward listened to what I had to say about needs of vehicle More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Barbara, we're glad to hear you appreciated the timely service and updates at Spartan Toyota. Thanks for sharing your experience!

September 05, 2024

5000 mile checkup resulted in a thorough report and took slightly longer than an hour More

by Jumpjoy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Sep 06, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thanks for leaving Spartan Toyota a five-star review! We are glad that your visit was quick and satisfactory. Safe travels!

August 16, 2024

Gerry and Sim are outstanding! ! So helpful, knowledgeable , and patient ! Thank you so much guys!! More

by Linda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sim Singh, Gerry Sibanda
Aug 19, 2024 -

Wolverine Spartan Toyota of Lansing responded

Linda, thank you for leaving Spartan Toyota a five-star review! We are glad that Gerry and Sim were both outstanding to work with. See you next time!

August 14, 2024

Service Department is always superb. Terry had ny rattlinguffler checked and fixed along with my trunk bar issue. More

by Sharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Aug 15, 2024 -

Wolverine Spartan Toyota of Lansing responded

Sharman, we're glad to hear Terry and the Spartan Toyota service team took great care of your vehicle! Thanks for sharing your positive experience with us.

August 13, 2024

Ask for Nino — best sales associate there. She tailored the purchase process to us and was informative, honest and engaging, working hard for us without being pushy. More

by Mark M
Recommend Dealer
Yes
Employees Worked With
Nino
Aug 13, 2024 -

Wolverine Spartan Toyota of Lansing responded

Mark, we're delighted to hear that Nino provided such a personalized and informative experience at Spartan Toyota. Thanks for sharing your positive feedback!

August 12, 2024

Got there today for maintenance & recall and 25000 mile check, to be informed I was past the time for the free checkup. The service manager told me it would now cost me over $30.00 to have it done. My wi More

by jimgager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Moubray
Aug 16, 2024 -

Wolverine Spartan Toyota of Lansing responded

Jim, I'm sorry to hear about your experience. We strive for clear communication, and it's disappointing that we missed the mark here. If you're open to discussing this further, please reach out at your convenience so we can try to make things right. Thank you, Brian Cogley - General Manager - 5173946000

August 03, 2024

Prompt service. And good explanation of service to be done. All ways very professional. The end More

by drakepatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Aug 05, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for choosing Spartan Toyota! We appreciate your support for our team.

July 31, 2024

Gerry is a professional. Great service. He takes care of you. Will refer other friends to him. More

by Wdjaeger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Simpson, Gerry Sibanda
Jul 31, 2024 -

Wolverine Spartan Toyota of Lansing responded

Thank you for stopping by to leave Gerry and Spartan Toyota a wonderful review!