
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Had a great experience with Michael in the service department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the cu department. Great service recovery after a longer than expected wait time for an oil change. Really appreciated Michael and his awareness of the customer experience! Great job! More
I had a 10:00 appointment for an oil change. I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only c I was told it would take an hour to and hour and a half. I also had coolant replacement. I did not leave until about 12:15. This is usually my only complaint. I just wish that someone would explain the delay. When I arrived, the wait area was crowded. By 12:00, I was one of 5 customers. More
As with most things in business and in life "it's the people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living people" that make the difference. Service writer Mike Smith is a great representative of this business and he is the reason we return despite living an hour away. Salesperson Jerry Sibanda is fantastic as well (can't write a review without giving him some love). More
Jerome and the rest of the team really made it fast, friendly, and cost effective for me to get into a new Toyota Camry. Really appreciate their expertise and care. friendly, and cost effective for me to get into a new Toyota Camry. Really appreciate their expertise and care. More
I purchased a 2025 Toyota RAV4 yesterday from Spartan Toyota. The salesman, Jeff Rawson and the finance person, Randy, were excellent to work with. They answered all of my questions and were very knowled Toyota. The salesman, Jeff Rawson and the finance person, Randy, were excellent to work with. They answered all of my questions and were very knowledgeable about the vehicle and the warranty. More
Salesman Jeff and finance manager Randall at Spartan Toyota treated me in a professional and friendly manner. They were very knowledgeable about their products and a pleasure to deal with. Toyota treated me in a professional and friendly manner. They were very knowledgeable about their products and a pleasure to deal with. More