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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,100 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,100 reviews

April 30, 2023

Great fast service! I was in and out in roughly half an hour. And my car was nice and clean after. More

by slatte26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic, Terry Moubray
May 01, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We hope to see you back again at Spartan Toyota!

April 28, 2023

Nothing exceptional on this visit! The last visit Terry went the extra mile for me. More

by cs510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic was less than helpful and I will be following up with District Service Manager. , Terry Moubray
Apr 28, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for sharing your honest feedback. We always strive to offer exceptional service, so if we fell short today, I apologize. If you would like to share how we could improve, I would love the chance to discuss your thoughts. Take care, Brian Cogley - General Manager - 5173946000

April 25, 2023

Love the coffee station while waiting. Very friendly staff. Convenient and timely service with make ahead appointment. More

by Sue
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Rybinski
Apr 25, 2023 -

Wolverine Spartan Toyota of Lansing responded

Sue, we're so glad to hear that you enjoyed our coffee station and experienced convenient and timely service here at Spartan Toyota! Thank you for sharing your kind words about our friendly staff. We appreciate your business and hope to see you again soon for your next appointment!

April 14, 2023

Biggest Toyota dealer with service dept that follows up on maintenance issues in a timely fashion. A bit pricy but they explain details and stand behind their work. More

by Lpahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Donaghue
Apr 18, 2023 -

Wolverine Spartan Toyota of Lansing responded

We appreciate your feedback! Our team at Spartan Toyota is committed to providing top-notch service and ensuring that our customers are always satisfied with their experience. Thank you for choosing us for your maintenance needs.

April 11, 2023

All personnel in the service department have been cordial, friendly and efficient.... I have been going to Spartan Toyota since 2004, and always received the best of care.....Excellent!!! Best of a More

by larrkare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
laritza, Terry Moubray
Apr 19, 2023 -

Wolverine Spartan Toyota of Lansing responded

Larrkare, thank you so much for your ongoing trust in the Spartan Toyota team to provide five-star service! We are lucky to have you as a customer and are grateful for such positive feedback. See you next time!

April 10, 2023

Spartan Toyota is excellent in servicing cars. I’m never disappointed and Terry checked in and checked me out in a timely manner. More

by prima2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Apr 19, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Terry and the Spartan Toyota team. Drive safely, and we hope to see you back again down the road!

April 07, 2023

I receive good service and the team members are polite and courteous when I bring my car in for service. More

by martensm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laritza, Terry Moubray
Apr 18, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Spartan Toyota team. Drive safely, and we hope to see you back again down the road!

April 07, 2023

I was impressed by the staff, the speed of their service, and the quality of the service. More

by Lee and Nancy Kronenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Apr 18, 2023 -

Wolverine Spartan Toyota of Lansing responded

Lee & Nancy, thank you for the review! We appreciate your business and hope to see you back again at Spartan Toyota. Safe travels!

April 01, 2023

Cody in the service dept as well as the rest of the staff i have interacted with have been fantastic to work with. This is my 4th Toyota, my 3rd tacoma I have owned. I will say i am very frustrated with th More

by Scott.simon42
Recommend Dealer
Yes
Employees Worked With
John was my salesman, Gerry Sibanda
Apr 03, 2023 -

Wolverine Spartan Toyota of Lansing responded

Scott, thank you for leaving Spartan Toyota a five-star review and giving a shoutout to Cody! It is our pleasure to ensure your Tacoma runs like new for years to come. Please never hesitate to call if anything else comes up before your next appointment. Safe travels!

March 31, 2023

Superb service. Every interaction was positive. Lawrence was responsive and listened to me. He got me in the car I wanted. Spartan Toyota got me in my vehicle less t More

by grboi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Dixon
Mar 31, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are ecstatic to read this stellar review! Lawrence is a great asset to our team and we feel lucky to have him and many other top-notch employees! We thank you for your business and support and hope to see you down the road. Wishing you many safe and happy miles ahead in your new ride, from your friends at Spartan Toyota.

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