Wolverine Spartan Toyota of Lansing

Great service. Efficient and friendly. They took my car even though I was an hour early for my appointment. I got out within a half an hour of my schedule time. Efficient and friendly. They took my car even though I was an hour early for my appointment. I got out within a half an hour of my schedule time. More

The transmission flush was done to my satisfaction. Terry listened to me looked into one additional thing I wanted checked. Terry listened to me looked into one additional thing I wanted checked. More

Fast, courteous service. Good communication about vehicle needs with estimate given at the time. Comfortable waiting area with amenities available Good communication about vehicle needs with estimate given at the time. Comfortable waiting area with amenities available More

I have so much confidence in the assessment and diagnosis the service tech provide me at Spartan Toyota that I would not hesitate to come back again if the need arise. the service tech provide me at Spartan Toyota that I would not hesitate to come back again if the need arise. More

Good service. But the air quality in the waiting area is poor. It smells like rubber and it makes my eyes water. But the air quality in the waiting area is poor. It smells like rubber and it makes my eyes water. More

They broke my ABS through the tires rotation and denying, and asking for more money and asking for more money More

Very helpful, very professional and upbeat. Everyone is friendly and anxious to ensure the customers are being helped Everyone is friendly and anxious to ensure the customers are being helped More

Used to love this dealership until the last 2 times for service due to issues with the service people causing lack of trust service due to issues with the service people causing lack of trust More

We have purchased two vehicles from this dealer and have had them serviced there since they were purchased. The service has been generally good. had them serviced there since they were purchased. The service has been generally good. More

I was not happy with my appointment,it took over an hour and a half this time and my 5000 mile appointment only took about 35 minutes. There should not be that much of a difference in time and the technicia and a half this time and my 5000 mile appointment only took about 35 minutes. There should not be that much of a difference in time and the technician didn't even change my window sticker. If it wasn't free through Toyota for the first two years I would go somewhere else for my oil changes. DISAPPOINTED. I called and left a message on a manager's voice mail and never received a call to apologize for the inconvenience. More