Wolfchase Toyota
Cordova, TN
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Michael has been great to work with. He was very helpful, friendly, knowledgeable and attentive to our needs. Michael was a great listener and catered to the vehicle we wanted. I was surprised at the promp friendly, knowledgeable and attentive to our needs. Michael was a great listener and catered to the vehicle we wanted. I was surprised at the prompt service that was given to us by emails, phone calls and personal service when we drove to the dealership. He made our buying experience great. More
We just bought our third Avalon. Wolfchase Toyota Scion We just bought our third Avalon. Wolfchase Toyota Scion certainly maintains the very highest standards of the Toyota Corp. The facillity is beauti We just bought our third Avalon. Wolfchase Toyota Scion certainly maintains the very highest standards of the Toyota Corp. The facillity is beautiful, clean and inviting. I want to especially commend Michael Leach who helped us in our purchase. He presented himself smiling, engaging, and definitely interested in the customer. He answered all questions quickly and with knowledge. Michael surely must be a top performer. Our experience was definitely A-One. Also wish to commend, the financial advisor Mac? He was courteous also and explained all the benefits offered by Toyota. I found his help thourough and uncomplicated. I am a dedicated Toyota consumer. This is my third avalon and fifth Toyota product. I would recommend Wolfchase Toyota Scion to everyone. More
Jon did everything he could to make sure my needs were met. He listened to what I wanted and then proceeded to tell me how he would meet my needs. Every step along the way, Jon keep me informed of what met. He listened to what I wanted and then proceeded to tell me how he would meet my needs. Every step along the way, Jon keep me informed of what he was doing to get me the car I wanted. He then reported back to let me know how things were progressing. He never left me wondering what would be happening next. When my new car came in, he made sure it was in great shape. When I came in to pickup my new car, he spent a lot of time going through the features and how to operate everything in the car. I will tell you this, if I should be in the market for a new Toyota car in the future, I would not hesitate going to Jon. I trust him and I believe he would take care of me. I wouldn't consider going to anyone else. He certainly represents your dealership in the highest manner possible. Thank you for having salemen like Jon at your company. One last comment. Your support staff were very professional at their positions. I could not ask for any better help. My entire experience from the day I entered your front door to the day I left in a new car was nothing more than GREAT. Please keep doing what you folks are doing now. Your customer will appreciate it. More
Great experience. We currently own 8 cars and purchase/sell/trade cars a lot. Knowing exactly the type, year and price I was willing to pay for a new car I sent out email, fax and phone calls wi purchase/sell/trade cars a lot. Knowing exactly the type, year and price I was willing to pay for a new car I sent out email, fax and phone calls with very specific directions and requests to 15 different dealerships. I was not contacted by the dealership closest to me, and I received the best offer/best service from Wolfchase Toyota. My husband, daughter and I traveled over 100 miles to receive a great price, great car and superior service. Steve helped surprise our daughter with her new car, going way above and beyond by making sure her car was in perfect shape and even decorated with balloons sporting her school colors! I also appreciate the fact that she will be able to take her vehicle to any Toyota dealer for maintenance. I felt very comfortable sending her off to school alone, 400 miles away, with her new vehicle. I know if there are any challenges they will be addressed by Toyota in general and Wolfchase specifically if necessary. We have twins getting their cars next year and we will save Steve's card and be back in touch at that time. More
Originally, I went in to update my extended warranty on Originally, I went in to update my extended warranty on my old Prius. One of the financing reps told me that there was a promotion going on the new Originally, I went in to update my extended warranty on my old Prius. One of the financing reps told me that there was a promotion going on the new Prius with NO interest payments. Since the car was over five years old and I had never liked the color, that was enough to throw me over into looking for a new one. She flagged down Brice who immediately took me out to see the cars on then lot. He was very soft spoken and articulate and not pushy at all. He also gave me four of his cigarets to smoke because I was nervous. He was also extremely articulate in explaining everything about the 2010 model. I would also like to tell you how much I appreciated the service Paul Becher gave me. He was very pleasant and soft spoken as Brice was and he explained everything he was having me sign. I have always thought the customer service at this dealership the BEST of any I have ever dealt with and I will be forever grateful for the FREE coffee and donuts (sometimes) when I come in with a problem in the mornings. FROM ANDREA More
From start to finish these guys were awesome!! My husband was looking for a smart deal for our family. Durell helped my husband with a car that he saw on the internet. He was very patient and frien husband was looking for a smart deal for our family. Durell helped my husband with a car that he saw on the internet. He was very patient and friendly. My husband needed a little extra savvy for this deal as he was working with our credit union. Fred stepped in and worked the numbers to where they needed to be to close the deal with our credit union. They both went above and beyond the call of duty to insure that we drove off the lot that same day. We had another dilemma with our trade in. We actually wanted to keep our trade in because we had invested a lot in it. Fred again, with his creativity came up with a plan for us to buy back our trade in. We were happy and was talkin over working out a plan to do this. Then he sent us to Paul, the Finance Manager. This was an unforgettable experience. Paul worked out things beyond our belief and the deal was sweeter than we could have imagined. Everyone got a piece of the pie. Thanks so much to the team at Wolfchase Toyota. We will continue to use your dealership and we will tell all of our friends. More
Jon Teer and Wolfchase Toyota went above and beyond to get us into a new 2010 Prius! Once my wife told Jon what we were looking for, he went right to work and made things happen. It was a great experienc get us into a new 2010 Prius! Once my wife told Jon what we were looking for, he went right to work and made things happen. It was a great experience buying from Wolfchase and that's why we are repeat customers. We look forward to buying from Wolfchase Toyota again. More