Wolfchase Toyota

I CALLED TOYOTA SCION ON MAY 19, 2012. MY HUSBAND HAD I CALLED TOYOTA SCION ON MAY 19, 2012. MY HUSBAND HAD FRACTURED HIS HIP IN TWO PLACES TWO WEEKS PRIOR TO THIS DATE. SINCE MY CAR WASHER WAS OUT OF I CALLED TOYOTA SCION ON MAY 19, 2012. MY HUSBAND HAD FRACTURED HIS HIP IN TWO PLACES TWO WEEKS PRIOR TO THIS DATE. SINCE MY CAR WASHER WAS OUT OF SERVICE SOME ONE SUGGESTED I CALL WHERE I BOUGHT THE CAR TO SEE IF THEY WOULD RUN IT THROUGH THEIR WASHER. I HAVE TRADED WITH TOYOTA SCION FOR TWENTY FIVE YEARS, SO I CALLED. ( I DON'T LIKE COMMERICAL WASHERS). THEY SAID THEY WOULD BE GLAD TO DO THIS FOR ME. THEY NOT ONLY WASHED OUR CAR , BUT VACUUMED INSIDE, CLEANED THE DASH & POLISHED THE TIRES. WHAT MORE COULD A WOMAN IN DISTRESS ASK FOR. THANKS TOYOTA SCION. WE THINK YOUR GREAT. FLOYD & LINDA MCKENZIE More

In the past my husband and I never really felt comfortable with dealerships or people that worked in sales. Anturinette Mittons and Troy Sawyer were very nice, and their excellent customer servic comfortable with dealerships or people that worked in sales. Anturinette Mittons and Troy Sawyer were very nice, and their excellent customer service made us feel like they cared about us as customers. They made us feel like they had our best interest at heart. The overall experience was excellent and I would recommend Toyota Wolfchase to family and friends. More

We had a wonderful experience here! Everyone was very helpful and accommodating. They literally went out of their way to make sure we were satisfied! George Michael is the salesman to get! We bought a helpful and accommodating. They literally went out of their way to make sure we were satisfied! George Michael is the salesman to get! We bought a used car at a great price but ended up not liking it. These guys allowed us to swap the car for something else. We switched to a 2012 Camry and love it. Make sure you plan extra time for financing though as this can take a little while. However, we left 100% satisfied with their service and our experience. Thanks Wolfchase Toyota! More

Absolute WORST car buying experience of my life! Did my homework, checked Carfax, extensive test drive, looked the entire car over to the best of my ability and trusted Toyota/Scion Certified Pre-owned war homework, checked Carfax, extensive test drive, looked the entire car over to the best of my ability and trusted Toyota/Scion Certified Pre-owned warranty and the full Toyota 145 point Certified inspection and still got screwed!!! Filed complaint with Scion and it turns out that Scion doesn't go by customer input when determining if problems have been corrected, they go by the dealer. When I found initial problems I took it to the Scion Dealership in my town, they did what they could to make repairs free of charge and also showed me other things that as they say "Could only have been missed by Wolfchase if they were blatantly ignoring them". Wolfchase did NOT record the repair they made and intentionally kept it off the records. My local dealer did more for me free of charge than Wolfchase would. DO NOT BUY AT THIS DEALERSHIP AND DO NOT TRUST THAT THEY ARE BRINGING THE CAR TO TOYOTA STANDARDS! At this point I will never buy Toyota / Scion again because they will do nothing to hold their dealers to the standard they promise on their website. More

I purchased a preowned car from Wolfchase Toyota. My dealer was Antionett Mittonsl.Antionett was very professional and friendly.We had an issue with the car,and it was handled beautifully, thanks to Ant dealer was Antionett Mittonsl.Antionett was very professional and friendly.We had an issue with the car,and it was handled beautifully, thanks to Antionett Mittons, Jerry Becker,Jeff Brown and Catherine Flemming. These guys went above and beyond to handle our concern.We had a wonderful exprience, one that we will never forget. Thanks for showing that you really care. WOLFCHASE TOYOTA YOU'VE GOT A CUSTOMER FOR LIFE! Sincerly Floyd and Vickey Jenkins More

I bought a 4Runner at Wolfchase 5 years ago. It was a pleasant experience & we decided to go back after driving a Camry in our hometown 90 miles away. Anturinette was very friendly and helpful. I would r pleasant experience & we decided to go back after driving a Camry in our hometown 90 miles away. Anturinette was very friendly and helpful. I would recommend she and the dealership to anyone. More

Antionette Mittons answered our call on the way to the dealership, pulled our car off the showroom & had it waiting for us when we arrived. She was very friendly & professional from the beginning to the dealership, pulled our car off the showroom & had it waiting for us when we arrived. She was very friendly & professional from the beginning to the end (& after)of our trade for a new Camry SE. My wife & I really enjoyed working with her & appreciated the no-haggle policy she promised & followed. She was determined for us to be satisfied & made sure the technology was set up & functioning before we left the lot. John McBay helped us in the finance office & our experience was very positive with John, too. He had a easy manner of dealing with us that put us a ease & made us believe he had our best interest at heart. When we changed our minds about one warranty product after leaving the dealership, John made the necessary changes with no hassle & had our paperwork redone in 10 minutes with no "guilt trip". More

Antionette was very professional and friendly. She covered all the details, including some I did not ask. She went out of her way to help, and both my wife and I enjoyed dealing with her. Harry covered all the details, including some I did not ask. She went out of her way to help, and both my wife and I enjoyed dealing with her. Harry More

Worst car dealership ive ever been too. I saw the car I wanted on Auto Trader.com it was listed for 19,998. Dont get me wrong the staff was super friendly but I had spoken with one person in particular for wanted on Auto Trader.com it was listed for 19,998. Dont get me wrong the staff was super friendly but I had spoken with one person in particular for a week about getting a vehicle. I was told to come up there (keep in mind i live about 2 hours away)to look at a particular car and I get there and they tell him they dont have it at the dealership that day... so another week goes by im still in contact with this salesman he tells me that he will put the car away for me until I get there(he keeps his word on that)and I let him know that I am going to be getting the loan through my bank so I can only spend so much and I told him that price he said that will be okay and we can go lower on the price with you when your at the dealership so he convinces me to come back up there and tells me to call him right when I get there. I call,he answers, he says I will be with you in just a second. Well 25 min pass and one of the managers come over to me and say your salesman is with another customer at the moment so we brought you this guy to get you started to test drive the car.. so I test drive the car LOVED it all except for the few scratches it had on it and paint chips off the dash on the inside and the grill was also missing pieces and I would have to replace the hub caps and was planning on purchasing it. So after the test drive we went inside the dealership and started talking price I let this guy know that I would be going through my bank and so on. He comes back with a sheet of paper telling what price and how much taxes would be. Well I looked at the price and it was marked up from 19,998 to 20,998 so I asked if this was the lowest they could take on the car. He said yes it is then I kindly let him know that it was listed on the internet for 19,998 so he says let me go check on it. He then comes back with a differnet sheet of paper with the price being 19,998. I asked was this the lowest they could take he said yes and wasnt even going to try an negoiate the price with me. After that I decided that I wasnt even interested in purchasing from this dealership any longer. I also went to the website and under contact us wrote to the dealership about what had happened and I did not even recive an email back. To say the least I was VERY dissapointed in my exprience at this dealership. More

Most friendly, most attentive staff I have ever seen. They went out of their way to help my grandmother and I find her a car, and with an elderly woman they had amazing patience. Mr. Heard saw to it tha They went out of their way to help my grandmother and I find her a car, and with an elderly woman they had amazing patience. Mr. Heard saw to it that we had every thing we needed. He spent time discussing all options and making sure that we were going to look at exactly what we wanted. Ultimately we decided on a Rav 4. Zena was extremely nice and helpful and she walked us through the paperwork slowly and made sure that my grandmother understood all of it. Michael Leach sat in the car and went over every single button with my grandmother to be sure she did not have any questions before we left the dealership. In addition, he sat and walked her through hooking up her tracking service, Guidepoint. They practically rolled out a red carpet for her. The level of professionalism was above and beyond and we would definitely recommend this dealership in the future. More