Wolfchase Toyota
Cordova, TN
Filter Reviews by Keyword
By Type
Showing 342 reviews
I would like to say that John McBay was quite instrumental in the purchase of my car. He truly cared about my finances and offered multiple ways for me to save money! I look forward to recommendi instrumental in the purchase of my car. He truly cared about my finances and offered multiple ways for me to save money! I look forward to recommending others to purchase their next vehicles from Wolfchase Toyota. More
James Withers and Fred Williams were very friendly, courteous, and easy to work with. They both went the extra mile to get me the deal I wanted and needed. John McBay sat and worked with me for almos courteous, and easy to work with. They both went the extra mile to get me the deal I wanted and needed. John McBay sat and worked with me for almost two hours to get me the best financing he could find. He never showed an ounce of frustration or impatience while I spent an inordinate amount of time on the phone with my credit union to try to find a better interest rate. I couldn't. He is a great asset to Wolfchase Toyota Scion. I didn't get the names of the two receptionists, but they were both very friendly in making me feel comfortable, offering popcorn and a beverage, and in trying to make my buying experience a happy one. My entire buying experience was pleasant and I will gladly give these fine people the chance to serve me in the future should the need arise. More
After fixing a wiring problem in my new car.. they returned it with a cracked windshield in the left corner..my husband noticed it when the garage door was lifted as he was leaving. I guess the mech returned it with a cracked windshield in the left corner..my husband noticed it when the garage door was lifted as he was leaving. I guess the mechanic was hoping we would not notice it beforewe left the property. After agreeing to fix it they later insinuated that it might have been cracked when I brought it in. I am still waiting for them to fix it.. they are waiting on the ordered windshield..the crack has now spread across the windshield. I did a bad survey and filed a complaint with Toyota. That's when they insinuated that maybe my husband left for 5 minutes then returned with it cracked.. I have yet to receive an apology. This was very dishonest. I can understand having an accident while working on the car but the dishonesty is what made us angry..up til now we had never had a problem with them. I don't recommend anything from the service department after this experience. More
My wife and I had an excellent experience at this dealership. Ralf, Paul and John were a great team. Very good service, helpful communication, very professional and they were not high pressure. We dealership. Ralf, Paul and John were a great team. Very good service, helpful communication, very professional and they were not high pressure. We've owned Toyota's over 20 years and our current experience just added to our satisfaction. We would recommend this dealership and we'll be back!! Lynn Wall More
Kevin, Anturinette & John were all very professional & knowledgable and made our purchase easy. We enjoyed meeting and working with each one of them. They went above and beyond keeping us informed ab & knowledgable and made our purchase easy. We enjoyed meeting and working with each one of them. They went above and beyond keeping us informed about availability and finding the right van for us. More
I Love my new car! A. Mittons is the greatest she made my car buying process so easy. I went searching for my dream car, Anturinette went above and beyond to make it come true. She did her best and got me a car buying process so easy. I went searching for my dream car, Anturinette went above and beyond to make it come true. She did her best and got me a great deal and even stuck to my budget. If your looking for a Toyota see Anturinette. She walked me through the entire process and even followed up to make sure everything was well. She is a wonderful sales person but makes sure you get the vehicle you came for and more!! More
when ypu first walk into the dealership they make you feel as though your part of there family,you are told everything about the car you are shopping for and are shown everyone that they have in stock.t feel as though your part of there family,you are told everything about the car you are shopping for and are shown everyone that they have in stock.the most enjoyable experience was my sales person, her name is Anturinette Mittons,after all the horror stories you hear about car salespersons she just was a breath of sunshine,she stayed with you and made sure you were happy with the selection you made and you knew everything about the car and evened called me at home the next day to see if I was happy.I would surely reccomend everyone to this dealership ................. More
Buying my car at Wolfchase Toyota was a great experience. Alfred was very knowledgeable about the Camry Hybrid and its features. Alfred's enthusiasm for the Camry and Toyota was evident. His humor was als Alfred was very knowledgeable about the Camry Hybrid and its features. Alfred's enthusiasm for the Camry and Toyota was evident. His humor was also very much appreciated. We were able to reach agreement on the new car price and a trade-in value that I thought was reasonable without the painful negotiating that I've suffered through at other dealerships. We concluded the deal in just a couple of hours via email, sparing me the agony of having to wait while the salesman ran back and forth to the sales manager. When I arrived to pick up my new car I was in a huge rush. Everyone involved worked well with me to get me out of the dealership as soon as possible. I've had the car less than a week and already I've received a follow-up contact from Alfred to check on on how I'm enjoying the car. More
I recently bought a new Toyota Tacoma and was very pleased with the service I received from Wolfchase Toyota Scion, especially from Anturinette Mittons. She went above and beyond to find me exactly wh pleased with the service I received from Wolfchase Toyota Scion, especially from Anturinette Mittons. She went above and beyond to find me exactly what I was looking for and gave me a great deal. I highly recommend Anturinette and the entire Wolfchase Toyota Scion team. I will most definitely be a returning customer. More
Micheal Leach is the most helpful customer friendly salesman I have ever dealt with. John McBay was also great with help in financing.Everyone from the reception desk to managers made the entire experi salesman I have ever dealt with. John McBay was also great with help in financing.Everyone from the reception desk to managers made the entire experience pleasant. Excellent Customer sevice.!! I have already begun reccomending this dealership to friends. Love my new Camry XLE too!! More