Wolfchase Toyota
Cordova, TN
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Won't Return Calls Over several weeks time I have called and left four messages. 3 recorded and one with a human. Have never gotten a return call. Lousy first experienc Over several weeks time I have called and left four messages. 3 recorded and one with a human. Have never gotten a return call. Lousy first experience. Still haven't scheduled my 1st service. More
Great Customer Service! They were very respectful and personable every step of the way. They were willing to work with us and help us out with every concern. Silas did a grea They were very respectful and personable every step of the way. They were willing to work with us and help us out with every concern. Silas did a great job and was very helpful! More
Great experience, I highly recommend this dealership! This was a great experience, the people I dealt with were extremely honest, friendly and made me feel as if I was the only client there. Johnathan, th This was a great experience, the people I dealt with were extremely honest, friendly and made me feel as if I was the only client there. Johnathan, the salesman was very helpful in showing me cars that were within my budget, no games, no run around, no trying to show me more expensive cars to try and up-sale. He was a pleasure to work with and has a great sense of humor, which I appreciate. Wesley Brown, was extremely helpful, in getting the financing pushed thru and again, no games, honest upfront and direct, which is what you want when making a purchase of this sort. Please go visit this dealership, you will be pleasantly surprised, especially if you have spent time at other dealerships. More
Top Notch Service All Around. I'm Very Happy. I've used Brad Leach at Wolfchase Toyota several times to purchase a vehicle. He has always been honest, pleasant, and easy to work with. I recently t I've used Brad Leach at Wolfchase Toyota several times to purchase a vehicle. He has always been honest, pleasant, and easy to work with. I recently traded in my 2007 Tundra and bought a new 2017 Tundra. As usual, Brad did everything possible to make the transaction work. I meet for the first time his sales manager Wesley Brown. During the final paperwork something was a miss and there was an error (In my favor). Without hesitation the error was corrected (to my favor). These guys are first class. I highly recommend. More
Thank You to Damin and the whole crew! They were excellent! Worked with us thru all aspects of getting the car after we drive 2 hours !Love this car dealership will recccomend to all my fri They were excellent! Worked with us thru all aspects of getting the car after we drive 2 hours !Love this car dealership will recccomend to all my friends and family More
Excellent customer service and deal as advertised We had our first experience with Wolfchase Toyota, and while we did have one issue that had to be resolved, we had a great experience there. We recei We had our first experience with Wolfchase Toyota, and while we did have one issue that had to be resolved, we had a great experience there. We received the leasing deal that was advertised online and Mr. Williams found the car we wanted in Missouri, and it was here by noon the next day for delivery to us. Nicole Simpson, our salesperson, couldn't have been more wonderful. She did everything she could to make sure our wants and needs were taken care of, and was very knowledgeable and informative regarding all our car had to offer. It was a great experience and we are very happy with our car! More
First time car buyer My experience with Wolfchase Toyota was my first experience buying a car and it was awesome! I was able to tell the salesmen what I wanted and they ma My experience with Wolfchase Toyota was my first experience buying a car and it was awesome! I was able to tell the salesmen what I wanted and they made sure they exceeded my expectations. I was without a vehicle prior to visiting the dealership and Brian Taube picked me up from work...TWICE! I didn't feel pressured to make a decision and the were eager to ensure I got what I wanted. Wesley Brown continued to check in to make sure my needs were being met. For a first experience, it was beyond amazing! I recommend these guys to EVERYbody! More
Consistently Over Priced and Disingenuous I have been to this dealership several times looking for vehicles since they are so close and every time I am turned away by their knack for gouging t I have been to this dealership several times looking for vehicles since they are so close and every time I am turned away by their knack for gouging their customers with overpriced vehicles. I had one sales guy call my employer looking for me. His message said he was following up to see if I was still interested in a used FJ Cruiser that I knew for a fact had already been sold the previous day. I went back up there the following week and saw another 2007 FJ was traded in so I asked for the price..... the salesman came back and said $19,000. I laughed and left. The following day I saw it listed online for a lower price. That is where you forever lost my business. This place is your typical gouging dealership that tries to rip anyone off that isn't up to doing any due diligence about market values. Please, just shop around before you just give your money away to a business like this. I can't wait for them to get their payback once the auto loan industry wises up and shuts down the flow of funny money. More
Won my business back My family has done business with Wolfchase Toyota multiple times and for the majority of those interactions it's been great service. There was one tim My family has done business with Wolfchase Toyota multiple times and for the majority of those interactions it's been great service. There was one time that really didn't meet expectations and made me not want to return. Alas I came back because they had a vehicle I was after. This time the service and salesperson in particular (Brad Leech) was absolutely impeccable. I also got a great deal on a new Tacoma! I would come to this dealership again to deal with him if my family needed any other autos. More
Terrible Sales Practice - Bad Experience I have purchased three cars at this dealership over the years and received what I consider fair treatment with each of those purchases. Since my past I have purchased three cars at this dealership over the years and received what I consider fair treatment with each of those purchases. Since my past experiences had been fair I anticipated the same treatment. Boy was I wrong. I picked out a new car after seeing it on their website with a (reduced) sales price clearly indicated on the website. I thought well that was fair enough based upon my research. When it came time to negotiate and get their sales contract they had marked the car back up to FULL MSRP and gave me an extremely low ball offer for my trade in. I walked out and have not been back. A dealership that wants to play these kind of games is not for me. My time is more valuable than that. On the plus side I will say I have my car serviced here and I have always had good experiences. However, this experience was unacceptable and deceiving as far as I am concerned. Especially since I was a repeat customer. My business will go elsewhere. I can only say good luck to the dealership because with sales practices like this you will need it. Buyer Beware More