Wolfchase Nissan - Service Center

Poor customer service I took my Rouge in for the factory recall letter I received, the service writer came out to tell me what else was wrong that needed attention includin I took my Rouge in for the factory recall letter I received, the service writer came out to tell me what else was wrong that needed attention including an new air filter. I declined the repairs and she said my car was ready to go to the counter. When I did I was told they did not call my name so I sat back down to wait. I could see my car out the window and it looked ready. When they called my name I went back and left for an appointment. When I arrived at home I noticed my high beam lights were not working, I also looked to see if that was listed on my inspection and it was not but the paperwork I was given belonged to someone named Charlotte, and I guess she has mine. I called and took the car back in and the Service manager could not explain why this happened and they did fix the lights and also offered a free oil change but I declined because the last time it took2 hours with an appointment and my time is important too. This Nissan service department needs attention immediately. More

Short an sweet the people was friendly professional great customer service I've been bringing my cars for service since 2014 never had any problems customer service I've been bringing my cars for service since 2014 never had any problems More

Tiffany did a good to explain what needed to be done and why to fix my car. I feel your dealership would not try to find things wrong with my car unless necessary to be done. I hope you are concerned about why to fix my car. I feel your dealership would not try to find things wrong with my car unless necessary to be done. I hope you are concerned about my safety. More

My regular oil and tire service appt...as always the Wolfchase Service team were exceptional and exceeded in all aspects of fantastic service and professionalism! Wolfchase Service team were exceptional and exceeded in all aspects of fantastic service and professionalism! More

Went for an oil change. Did not take long to complete. Very nice experience. Asked for a vacuum, but didn’t get. All good though!! Very nice experience. Asked for a vacuum, but didn’t get. All good though!! More

I visit this one bc it’s close to my home not bc of top notch service they often half do work this time they didn’t change the sticker in the wind shield after my oil change. notch service they often half do work this time they didn’t change the sticker in the wind shield after my oil change. More

It was 4:00 pm on Saturday and my oil change and check tire light had come on the first of the week. I had been so busy I didn’t have time to make an appointment, so as I was passing the dealership, I dec tire light had come on the first of the week. I had been so busy I didn’t have time to make an appointment, so as I was passing the dealership, I decided to stop to make an appointment. I knew they the service department was probably closed and was prepared to come back. But the gentleman were happy to take me in right away and get my car checked in. They had my oil changed and had me out of there in less than 30 min. Now I just need to get the tires rotated. More

Fast service with a smile. I was impressed with the entire experience. Thank you! I was thankful you all got me in early Saturday. Excellent. entire experience. Thank you! I was thankful you all got me in early Saturday. Excellent. More

Very courteous, efficient, and expeditious service department. I only wish the dealership in Hudson Oaks, Tx could be like this. Kudos to Wolfchase. In spite of being less than impressed with Nissan R department. I only wish the dealership in Hudson Oaks, Tx could be like this. Kudos to Wolfchase. In spite of being less than impressed with Nissan Rogue (will never own another Nissan product) and most dealings I've had with Nissan in general, your dealership is not the norm. The people at Wolfchase acted like they cared and while offering extra services, they weren't jumping through their butts trying to oversell something I didn't need. Good job Wolfchase. More

Service Person Had English/Irish Accent. Very Courteous, Service Person Had English/Irish Accent. Very Courteous, Pleasant, Efficient (Detailed). Service Performed Quickly. Informed Me Of Recommendations Service Person Had English/Irish Accent. Very Courteous, Pleasant, Efficient (Detailed). Service Performed Quickly. Informed Me Of Recommendations, Without Pressure. In And Out In Less Than 30 Minutes. Pleasant Service Manager And Cashier, Too. More