Wolfchase Hyundai
Memphis, TN
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Greatr salesperson Russell Matthews is the best. Knowledgeable, patient, and responsive. Clone him! If only all salespeople were as attentive as Russell. He followed up Russell Matthews is the best. Knowledgeable, patient, and responsive. Clone him! If only all salespeople were as attentive as Russell. He followed up every step of the way. More
First repair event for our car. We took possession of our 2018 Hybrid Sonata on May 15, 2018. Since then we have not had a problem with our car until a warning light came on this pas We took possession of our 2018 Hybrid Sonata on May 15, 2018. Since then we have not had a problem with our car until a warning light came on this past Sunday. Was able to drive it to the dealership and the problem was determined but the solution involved ordering a replacement part that would not arrive until the next day, which meant a loaner car. Sam Packard, my contact person, had it ready for me before I even knew I was going to need one! My whole experience concerning this repair can be summed up with "I was very pleased with my whole experience of getting my car back fixed and in such a short time!" Thank you to the whole team! More
Wasn't looking to buy...but I did! We were enjoying a rare pretty winter day when we saw a pretty jeep on the lot. We decided to just take a look. Matt hung out with us even after we to We were enjoying a rare pretty winter day when we saw a pretty jeep on the lot. We decided to just take a look. Matt hung out with us even after we told him we weren't buying, just enjoying the day. He gave us his card and we left. 2 hours later we just couldn't get the Jeep off our mind, price was AMAZING so...we wen't back. Matt was surprised to see us and he got our business. Matt was never pushy which goes a LONG WAY with us. The transaction went smoothly and I was impressed that the GM wanted to make sure we knew what we were getting in to by purchasing a Jeep (we did). I would recommend Wolfchase Hyundai! More
I really enjoy the servvice and feeling of "I am important to them", that I receive at this dealership. Tyler made certain that I was completely satisfied to the best of his ability and important to them", that I receive at this dealership. Tyler made certain that I was completely satisfied to the best of his ability and More
Tyler, Hayden and Rico were all wonderful to work with-- super knowledgeable about everything, very friendly and not pushy at all. I felt comfortable with them and trusted them. super knowledgeable about everything, very friendly and not pushy at all. I felt comfortable with them and trusted them. More
Tyler was amazing, he went above and beyond making sure that my car was fixed on time. His communication was amazing, and everything went perfectly. My car works now! that my car was fixed on time. His communication was amazing, and everything went perfectly. My car works now! More
This dealership abounds in customer service! I was approached as soon as I drove up and James took my information and directed to the waiting room. I immediately got a Starbucks coffee and picked up a approached as soon as I drove up and James took my information and directed to the waiting room. I immediately got a Starbucks coffee and picked up a magazine. In what seemed like 20 minutes, he was giving me back my fob, and I was ready to go! Great service! More
The advisors we’re both friendly and helpful. They didn’t try to push any unnecessary services after the inspection of my car. A free car wash was provided. Overall I was impressed didn’t try to push any unnecessary services after the inspection of my car. A free car wash was provided. Overall I was impressed More
Quick & Simple My vehicle's first service appointment was very quick & simple—I appreciated the smooth process and pleasant atmosphere. The staff were very cordial & My vehicle's first service appointment was very quick & simple—I appreciated the smooth process and pleasant atmosphere. The staff were very cordial & friendly and made it a breeze! More
Outstanding dealership with great customer service. The staff listens to your concerns and needs and provide great solutions. No pressure sales nor service makes this dealership #1 staff listens to your concerns and needs and provide great solutions. No pressure sales nor service makes this dealership #1 More