Wolfchase Hyundai

not a happy customer i explained in the other comments i believe the dealer make an excessive profit on my deal on both the new car and my trade in. i understand the deal i explained in the other comments i believe the dealer make an excessive profit on my deal on both the new car and my trade in. i understand the dealer must make a fair profit and have no problem with that. the amount of dealer add on's had excessive prices and installed wheel locks at an inflated price and forgot to proved the tool/part required to unlock the wheel lug. i returned to the dealer and obtained the needed part from the maintenance department ( i have received outstanding service from this dealer maintenance dept with my two hyundai vehicles.) buying a new car is a hassle (i did not hassle but i did not receive the 940 dollars the dealer ad showed as a wch no hassle discount) that i also discovered on the dealers email to me after we had more or less closed the transaction.) as i stated on my other comments this was my error as i feel i was rushed and believed i did not have the proper amount of time to review the documentation. I'm stuck with the deal but don't believe i was treated fairly especially being such a good hyundai customer 9 years. i was offered 5000 initially for my 2009 hyundai santa fe and this was up to 6500. my trade was on the dealers ad for market value of 11,000 discount of 1,570 and offered sale price of 9,700 as a great buy due to the vehicle being a 1 owner with excellent maintenance. one of the main selling points when i purchased my 2009 santa fe and 2009 vera cruz i was told they would hold their value better than other brands when i decided to trade for a new vehicle. to sum up - I did not received the 940 dealer no hassle discount, i did not receive any credit for being a loyal customer owning 2 hyundai for 9 years and not any where near the market value for my trade. last but not least a couple of days after my purchase i saw where the factory rebate increased to 2500 not the 2000 i received. More

GREAT Dealership This was a Great dealership to buy a car from !!! Everyone was friendly and very easy to deal with . They took care of my every need and more. Made b This was a Great dealership to buy a car from !!! Everyone was friendly and very easy to deal with . They took care of my every need and more. Made buying a car one of the best experience I had!!!!! More

2017 Hyundai Sonata Hybrid Joe W. and David Fulton gave me an above and beyond experience. 5 stars to them both. I will definitely be recommending them both to other potential c Joe W. and David Fulton gave me an above and beyond experience. 5 stars to them both. I will definitely be recommending them both to other potential clients. More

How to conduct business Everyone , I mean everyone, that we met was extremely professional, courteous and knowledgeable. From the time we pulled up until we received our car Everyone , I mean everyone, that we met was extremely professional, courteous and knowledgeable. From the time we pulled up until we received our car - we felt welcome and comfortable - good job by all . More

Great Experience Travis made it an easy and great experience to purchase a new Tucson. From making the appointment to driving off the lot, it was a smooth time. Travis made it an easy and great experience to purchase a new Tucson. From making the appointment to driving off the lot, it was a smooth time. More

OJohnsonSep2017 Sales/Finance staff excellent, very professional. Was not completely satisfied with limited choice of colors for model of vehicle. Not impressed at al Sales/Finance staff excellent, very professional. Was not completely satisfied with limited choice of colors for model of vehicle. Not impressed at all with service department. More

A positive experience. The sales person was very patient and answered all questions satisfactorily. She also was very knowledgeable about how everything worked in the car an The sales person was very patient and answered all questions satisfactorily. She also was very knowledgeable about how everything worked in the car and explained in user friendly terms how to use the features of the car. Very courteous and respectful. More

AAA RATING I have never in my 63 years on this Earth met a more friendly and helpful group of people at a car dealership. A special thanks to TJ Jones, my sales I have never in my 63 years on this Earth met a more friendly and helpful group of people at a car dealership. A special thanks to TJ Jones, my salesman, for making my car buying experience the most pleasant one in my life. He and Will Cowerd worked hard to get me a great deal on the car that I really liked the most. Another thank you to Brandon Willoughby, for the ride to go shopping while my car was getting it's scotchguard and clear coat treatment. Everyone I encountered at Wolfchase Hyundai went above the call of duty to make me feel special. All More

Friendliness I scheduled with ease an appointment for regular checkup and tire rotation, oil change. Service was prompt, and extremely friendly! Kat was not the I scheduled with ease an appointment for regular checkup and tire rotation, oil change. Service was prompt, and extremely friendly! Kat was not the one to check me in, but came to lobby to find me and let me know she had not forgotten me. I was told appointment may take up to two and half hours but would try to get me out earlier when I checked in. Imagine my surprise when only an hour and a half had passed and my car was ready. I appreciate this department very much, and especially Kat! More

Excellent Service I received excellent service as usual. The service department staff are always professional and seem to appreciate my business. Please keep up the g I received excellent service as usual. The service department staff are always professional and seem to appreciate my business. Please keep up the good job and I will continue to be a return customer. More