Wolfchase Hyundai
Memphis, TN
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Great Kat always provides excellent customer service whenever I bring my car in for regular maintenance. She makes sure all details and costs are communicat Kat always provides excellent customer service whenever I bring my car in for regular maintenance. She makes sure all details and costs are communicated in advance so there are no surprises at checkout. More
Above and beyond expectations There were several issues that came up during the process, but the sales, finance, and general management team rose above the challenges and did whate There were several issues that came up during the process, but the sales, finance, and general management team rose above the challenges and did whatever they could to provide a great resolution. All of the people I listed below demonstrated exceptional customer care (especially James Dean, Rico Brown, and Hayden Moore). This is my third Hyundai purchase and I will be back for future purchases. I will highly recommend this team to everyone I know in the market for a vehicle More
Awful New Sales Department Purchased a 2019 Hyunda not impressed by the way the purchase was handled, or the vehicle pre delivery. The car had not been detailed but the dealersh Purchased a 2019 Hyunda not impressed by the way the purchase was handled, or the vehicle pre delivery. The car had not been detailed but the dealership promised to address the lack of detailing on this brand new vehicle if I brought the car back which I did. Not only did the vehicle come back looking the same as when it went in, expect for a cleaner windscreen, the interior was still covered in dust & the body was dull & still felt like it was covered in grainy waxy sand which it still feels like today. Tires & wheels were still dirty & carpets had not been vacuumed. Couldn't be bothered to complain, had enough of this dealership.! It took all day to purchase this vehicle & that was for a vehicle that I did not require or request financing ! I threatened to leave if they couldn't get this done & was on my way within 10 min ! I have yet to experience the Service Department which I assume will not be any better but I'll certainly make a point of reviewing them. More
Excellent service Fast, thorough, curtious. Would highly recomend this dealership for purchases and services. Not pushy. They respect your time and explain everythin Fast, thorough, curtious. Would highly recomend this dealership for purchases and services. Not pushy. They respect your time and explain everything. They do not preform services without your consent. More
Above and beyond expectations There were several issues that came up during the process, but the sales, finance, and general management team rose above the challenges and did whate There were several issues that came up during the process, but the sales, finance, and general management team rose above the challenges and did whatever they could to provide a great resolution. All of the people I listed below demonstrated exceptional customer care (especially James Dean, Rico Brown, and Hayden Moore). This is my third Hyundai purchase and I will be back for future purchases. I will highly recommend this team to everyone I know in the market for a vehicle. More
New cars We needed two vehicles for our growing family of drivers. Got in touch with Amy Garry and the rest was history. She got us in touch with the people we We needed two vehicles for our growing family of drivers. Got in touch with Amy Garry and the rest was history. She got us in touch with the people we needed who made the process very easy! More
2016 Veloster It is essential for a business to employ individuals that not only have the knowledge of their trade, but also know how to communicate that knowledge It is essential for a business to employ individuals that not only have the knowledge of their trade, but also know how to communicate that knowledge with the customer. You have both in Joanne. It never fails she is always ready to assist and communicate with the upmost kindness and respect. I have always received the best care for my car thanks to your staff, especially Joanne. Thank you. More
Service department Joanne Jackson Gooden is so friendly and helpful. I would recommend buying a Hyundai from Wolfchase Hyundai just because of her. They have a great w Joanne Jackson Gooden is so friendly and helpful. I would recommend buying a Hyundai from Wolfchase Hyundai just because of her. They have a great waiting room also. More
Love Hyundai Been a Hyundai girl for awhile now. Wolfchase Hyundai is my dealership. Service department is always , and work is done quickly. Joanne is the best. Been a Hyundai girl for awhile now. Wolfchase Hyundai is my dealership. Service department is always , and work is done quickly. Joanne is the best. More
Great Service Mrs. Joanne is the best when it comes to customer service. The service department was pretty busy but the wait was not long at all. Mrs. Joanne is the best when it comes to customer service. The service department was pretty busy but the wait was not long at all. More