Wolfchase Hyundai
Memphis, TN
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Everyone was helpful and supportive during the pre-sale and after purchase. They were helpful in answering my questions and concerns. Easy process and great help. and after purchase. They were helpful in answering my questions and concerns. Easy process and great help. More
Unprofessional. Where is your professional courtesy? My husband and I have been good customers since 2013, and we love Hyundai vehicles. In 2017, we leased a G90 and purchased a tire and wheel package f My husband and I have been good customers since 2013, and we love Hyundai vehicles. In 2017, we leased a G90 and purchased a tire and wheel package from Wolfchase Hyundai to cover repairs at the end of the lease. In early May 2017, we left the car in the shop for replacement of an undercarriage and wheel burns, the latter covered by a third party (TP ) who works out of Wolfchase. I left a handwritten note for the TP to call for authorization, as required, by the wheel contract and a check for $150.00 payable to Jeremy. Jeremy texted me and said he called Polysteel (Polysteel denies this). Since June 19, I have asked him for reimbursement but received none. I was with Tony in person on June 20, text June 25, text Jul 3, text Jul 9, text Jul 28 and get nothing but the same excuse.....I'm checking on it. I want my reimbursement and I want it now! Polysteel denied my claim and I'm left without proper reimbursement. Every customer deserves professional courtesy. More
When they say they take care of you, they absolutely mean it! From start to finish everyone I came in contact with was more than willing to help and make sure I understood everything. it! From start to finish everyone I came in contact with was more than willing to help and make sure I understood everything. More
Great experience with purchase of my new automobile. From start to finish my experience at Hyundai Wolfchase was wonderful. Jill and Russ were both a pleasure to work with. They were friendly and respons From start to finish my experience at Hyundai Wolfchase was wonderful. Jill and Russ were both a pleasure to work with. They were friendly and responsive to my questions and needs during this transaction. You guys are the best! More
Best car buying experience ever From the service department to the sales staff to all the support staff, everyone has always been understanding, patient, courteous and treated me and From the service department to the sales staff to all the support staff, everyone has always been understanding, patient, courteous and treated me and my wife as friends. This is our third purchase from you. More
Our experience was great! From the minute we walked in the door until we left with a new vehicle- everyone treated us great! It was such an easy and enjoyable experience! We will definitely come back ag the door until we left with a new vehicle- everyone treated us great! It was such an easy and enjoyable experience! We will definitely come back again! More
Great Car Care Great care was taken during service to protect customers with socially distancing seating. great care of my car was evident with the careful covering Great care was taken during service to protect customers with socially distancing seating. great care of my car was evident with the careful covering of seats, steering wheel, and gear shift. Service is always excellent and thorough. Joanne is so very helpful. More
Jay is an exceptional customer advocate; he goes above and beyond what is required! He is polite, responsive, and thorough when it comes to getting the job done and doing it with integrity! and beyond what is required! He is polite, responsive, and thorough when it comes to getting the job done and doing it with integrity! More
Eric and Tony are wonderful to deal with and made this experience quick and painless! I love my new Sonata SEL and am excited to join the Hyundai family! experience quick and painless! I love my new Sonata SEL and am excited to join the Hyundai family! More