Wolfchase Hyundai
Memphis, TN
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Service I appreciate good service,and I have always received great service at Wolfchase Hyundai. It's all about the employees and the Dealership. I would I appreciate good service,and I have always received great service at Wolfchase Hyundai. It's all about the employees and the Dealership. I would never take my car anywhere else for Service. More
wonderful service The staff is always friendly and provide wonderful service. I always feel confident in whatever work or service is done. They keep you updated and alw The staff is always friendly and provide wonderful service. I always feel confident in whatever work or service is done. They keep you updated and always have you on your way earlier than promised. More
Happy multi-Hyundai owner We are a Hyundai family. We have owned two of them for the past four years. We have been trading with and taken care of at Wolfchase Hyundai for abo We are a Hyundai family. We have owned two of them for the past four years. We have been trading with and taken care of at Wolfchase Hyundai for about five years. (We traded a CRV for a 2015 Sonata!) Joanne in service is wonderful and always gives us personal service as if we were her only customer. We just traded in the Sonata last night. It was not because we didn't like it, but because I have back issues which made it difficult to get in and out of the lower style sedan. An SUV is easier for me to get in and out of due to the height of the seats. I have been wanting a red SUV for a while but was not going to trade just to get a red car. But. When the limited time 0% offer came up, I was elated! We jumped on it. You can't beat 0%!!!! And my new Gemstone Red Tuscon is beeyouteeful! Tony and Joe made the transaction easy and painless--except for the number of hours car buying always takes! They worked with me and we agreed on the final amount. I had done my research and knew that their offer was fair. Tony was most congenial and friendly. Since we had agreed to everything over the phone, he had the paperwork ready to roll when I got there. He even sent the car back to get prepped and ready. (A huge time saver.) Once we arrived at the dealership, Joe jumped in and was most efficient and helpful with the nit-picky stuff. By then the car was ready but the wait was on for the final step! UGH!!! BUT. While, we waited in queue for Finance to finalize everything, Joe took great pains to explain every little detail of my new ride. He was quite knowledgeable and made it all very fun. So, because Joe put out the extra effort to keep things rolling, the wait did not seem nearly as bad as it could have been. (It still took over four hours start to finish!) Once we got to Mark in finance, everything went smoothly and quickly. He had everything laid out and pen in hand so that the final process was painless as well. Mark, too, was friendly and efficient. Once he started his process, isn't wasn't long before we were driving off in my new Red beauty!!!! Thank you Tony, Joe and Mark for making car buying almost fun! LOL! Can't wait to show the new car to Joanne come first oil change time! I know I can look forward to the best care available at Wolfchase Hyundai! More
Great service The staff was very professional and prompt. I was allowed to use a coupon which always helps out. Would recommend this place for all Hyundai service The staff was very professional and prompt. I was allowed to use a coupon which always helps out. Would recommend this place for all Hyundai service More
Oil change Made an appointment and my wait time was only a little bit over a hour. Everyone was very friendly and I will be back for another oil change. Made an appointment and my wait time was only a little bit over a hour. Everyone was very friendly and I will be back for another oil change. More
Fell in love with the Genesis My wife and I fell in love with the sporty version of the Genesis G-80. We were dealt with kindly and professionally, but were a little surprised tha My wife and I fell in love with the sporty version of the Genesis G-80. We were dealt with kindly and professionally, but were a little surprised that buying a car in cash still took half the day. The salesman was friendly and helpful. We've had a few little issues with follow-up (getting the title, tags, etc.) and slow replies from request for help, but overall had a good experience. More
Great Service The reason I said great service is because I am always greeted with a smiling adviser. I love scheduling a appointment so I don't spend to long at the The reason I said great service is because I am always greeted with a smiling adviser. I love scheduling a appointment so I don't spend to long at the service department. More
Tire rotation and balance, front end alignment Joann Gooden is the best. She always takes care of everything I need and makes sure it’s done in a timely manner. 5 stars for Joann! Joann Gooden is the best. She always takes care of everything I need and makes sure it’s done in a timely manner. 5 stars for Joann! More
Engine service Car needed servicing for engine light. Easy to get appointment. They got me a rental car. Car fixed. Everyone I met was friendly and went out of t Car needed servicing for engine light. Easy to get appointment. They got me a rental car. Car fixed. Everyone I met was friendly and went out of their way to be helpful.. More
Great Customer Sservice I'm always greated with a smile from Joanne. I drive a good distance to this dealership to have my car serviced, because I know that Joanne is going I'm always greated with a smile from Joanne. I drive a good distance to this dealership to have my car serviced, because I know that Joanne is going to make sure I get good service and its done right. More