Back

Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,973 Reviews

3,973 Reviews of Wolfchase Honda - Service Center

Sort by
January 05, 2021

they were nice, informative, and did everything they could to get me out in a short time. I didn't even know that I had a re call and they let me know. More

by HAFRANKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yenn Brieeno
January 04, 2021

Our service advisor, Dexter, did a great job coordinating the repair work on our Odyssey. He kept in contact with us, providing updates on the repair work. We really appreciate Dexter and look forward to wor More

by RON HAWK
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

I had a excellent experience at Wolfchase Honda. The wait time was very minimum and the staff was very polite, courteous and knowledgeable of there job More

by GERALDHOLLIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Friendly, efficient service. Had me in and out in minimal time. Provided information about other service needs without pressure to sell. Recommended options with additional information about most important s More

by CSINNOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall name
January 02, 2021

Came in to get an oil change and service maintenance done. Skylar was super helpful and made the process easy. When they were done Skylar called and went over everything with me and again when I arrived More

by cm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Dexter gave great customer service and my issues were handled efficiently. Very pleased with the service and price . The time was worth the wait . I will return More

by JPESCATELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Wolfchase Honda has always been my go to. I live near Honda 385, and I am happy to pass them by to get my vehicle taken care of properly. More

by PMJOHNSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Jones, Mario Rossi
December 30, 2020

Mr. Ken Jones is a phenomenal service manager. He has always made it extremely convenient for me to take care of my service needs. He doesn't attempt to sell me anything I don't need, and I always feel h More

by PCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

The service, wait time and the location was fine, however the biggest problem I had at this location was with the SERVICE advisor. This was not my first time at this location. However when I asked for a cou More

by darrylpruitt18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Rossi
Dec 31, 2020 -

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Department. I'm sorry to hear that you had a negative experience with the service advisor and I certainly understand your frustrations. I would feel the very same way. Let me get with the Service Manager regarding this situation and I will get back with you. Unfortunately, he is out until Monday, so it will be Monday before I can get this taken care of for you. We value you your opinion and your loyalty.

December 29, 2020

Excellent customer service John and all the old staff from Mendenhall. Professional staff in the service department check on you when your car is done or have any issues More

by romeohorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierny
...
82
...