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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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February 13, 2021

Service was good. What I expect when I come to Wolfchase. The new service area is very nice. Everyone is friendly and helpful. In and out in a timely manner More

by JH951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide Wolfchase Honda with a 5-star rating based on your recent visit to our Service Department. I'm happy to hear that everything was as expected and you found our team to be both friendly and efficient. I am especially glad that you like our New Service Area and all of the updates, as we are so happy with the way it turned out. We value your loyalty and look forward to serving you again.

February 11, 2021

Excellent and timely service. A great experience! This was my send visit to Wolfchase Honda. I was taking my Honda to another provider for service, but was not satisfied so I decided to try Wolfchase a More

by fhervery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. We're so glad you decided to try another dealership for your service needs. We love to hear that you had a great experience and found our team to be both excellent and efficient. We value your business and look forward to serving you again.

February 11, 2021

This dealership is fabulous. I would not go anywhere else. The shuttle service is so very necessary and just great. The service technicians are more than efficient. The service on vehicles is excellent More

by bjcrotty2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for taking time to provide such amazing feedback regarding your recent visit to our Service Department and thank you for your trust in the Service Team at Wolfchase Honda. We truly appreciate your loyalty and value your business.

February 11, 2021

I went to get my oil changed and the service department was great as always. However, it took them longer than what I’m use to for an oil change. More

by R. W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

R.W., thank you for taking the time to leave feedback based on your recent visit to our Service Department. I'm happy to hear that you had a great experience and I apologize for the longer than usual wait time. Occasionally it can take a little longer based on the workload and unexpected service needs to a car ahead of you. We value your business and look forward to serving you again.

February 10, 2021

Did the recall and oil change with in 2 hours had my care back and was back home. The employees were very friendly and nice More

by HP_MRRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. I'm pleased to hear that everything went well and you were in and out in an efficient amount of time. We value your business and look forward to serving you again.

February 05, 2021

Dexter is always professional and efficient, I do think that $70.00 for a oil change is extensive especially when the car was ready in 15 minutes. More

by SHAPPYCHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience at Wolfchase Honda. I'm pleased to hear that you enjoyed the experience provided by Dexter and found him to be both professional and efficient. I also understand how you feel about the pricing. We are the only Honda dealership in the area that uses Genuine Honda parts, which does make the cost go up a bit, however it really does add to the longevity of your Honda. I will certainly pass your comments along to our Service Director for his consideration. We value your business and look forward to serving you again.

February 04, 2021

Wonderful experience. Everything was explained to me. Made me feel very involved in the process. Very professional and personable. Really appreciate how everything was handled. More

by COWJONES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback in reference to your recent visit to our Service Department. I'm pleased to see that you enjoyed your visit and felt involved throughout the entire process. Dexter is a long time valued member of our service staff and always goes above and beyond to take care of our clients. We value your business and look forward to serving you again.

February 04, 2021

This a warm and inviting atmosphere. I was greeted with smiles and people seemed to be enjoying their jobs. I plan to return for my Honda needs! More

by themooneys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs. I'm happy to hear that you enjoyed the atmosphere here and found our team to be friendly and efficient. We appreciate your business and look forward to serving you again.

February 03, 2021

The customer service is very good. I have always been treated with courtesy, respect and expertise. Wolfchase Honda service is top of the line. Thank you. More

by MARVINL1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wolfchase Honda responded

First and foremost, thank you so much for your loyalty over the years. I'm happy to hear that you enjoyed yet another visit to our Service Department and found everything to be top of the line. We strive for truly exceptional service, so it's very rewarding to read your comments. We value your business and look forward to serving you again.

February 02, 2021

Went in to get my oil changed and a recall on my van . I had my van back in 2 hours. It was fast. And any time I bring my cars in they are always friendly More

by HP_MRRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Wolfchase Honda responded

Thank you so much for choosing Wolfchase Honda for your recent service needs. I'm pleased to hear that our team got your service needs and recall taken care of in an efficient manner, We value your loyalty and look forward to serving you again.

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