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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,976 Reviews

3,976 Reviews of Wolfchase Honda - Service Center

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March 06, 2021

Very happy with the service department great service enjoyed keep up the awesome job plan on bring all my vehicles to you from now on More

by CARLOS-WHITE
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Mario Rossi, Les Kruger, Josh Matson
March 04, 2021

Service was great. The customer service lady even got me a cup of coffee. The vehicle was serviced e in the time that was quoted. More

by BUCK7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I have taken my 2014 Honda Civic to this service dept since I purchased it in May of 2014. They have always done excellent work and are very friendly. I would recommend to anyone who wants good service More

by alfanoralfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Good manager of repair department. Efficient and knowledgeable. Miss some of the employees I was use to dealing with. Like DanDan and assistant manager Joe warner More

by perki60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence
March 03, 2021

My visit could not have been any better. I had an appointment, they took me right on time. My service was to take an hour and it did. Service writer Les Kruger was very pleasant to deal with. More

by DDURHAM200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Kruger
March 03, 2021

Dexter always provides great customer service and makes us feel as valued customers. He is always efficient, and took us Immediately upon getting there. Good experience. More

by WMOCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

I really appreciate the service I receive from Wolfchase Honda. It was remains consistent. I have sealt with several service technicians and each one has been professional. More

by donaldbr76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Dexter constantly provides both my Honda vehicles exceptional care. He goes above and beyond when it comes to customer service. A true professional. Always feel secure when I drive up and Dexter is s More

by PHILIP.LAQUINTA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

The service representative did a very good job. I was not harress into buying more service. Outstanding job!!!!!! I wish it would be like that always More

by RRAY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Brought my vehicle in for scheduled service. A female employee (Sorry, I can't remember her name) came by with snacks and drinks for the waiting room customers. I declined her kind offer but after seeing More

by JWHAYSLIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Department. It’s awesome that you mentioned the snacks and courtesy that Sherry demonstrated during your visit, as she really does go the extra mile to make our customers comfortable. We value your business and look forward to serving you again.

Feb 25, 2021 -

JWHAYSLIP responded

Thanks for the note above. Also, Skyler Lewis about 7 or 8 years ago saved me a lot of money on a A/C repair when others....not from Wolfchase Honda...quoted me more repairs than needed at a much higher price. I ALWAYS ask for Skyler when I take my vehicle in for service as he has proven to be a trustworthy service advisor.

Feb 26, 2021 -

Wolfchase Honda responded

Thanks for the additional feedback. It's always great to hear testimonials, like yours, and we truly appreciate your loyalty. I will be sure to pass your comments along to Skylar, they will make his day. We thank again and have a great weekend.

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